Claims Specialist - Bogota, Colombia - Spreetail
Descripción
We are looking for a Claims Specialist to join our team As a Claims Specialist, you will focus on recovering refunds, revenue, and fees that will drive results for the business.
How you will achieve success:
- Responsible for filing claims to recover Refunds, Revenue, and Fees.
- Responsible for the overall health of assigned tasks. It is your job to ensure your tasks get done to 100% quality and completion, while also working across the team with the intent of optimizing, eliminating time waste, and process improvement to effectively scale with growth.
- Collaborate across departments with stakeholders and external marketplace claims teams to progress our claims processes and resolve challenges to reimbursement.
- Serve as the point person and owner for solving any issues, questions, or new processes created from reconciliation.
What experience will help you in this role:
- Excel proficiency.
- Selfidentify opportunities: identify opportunities for the business to improve and drive results, independently.
- Strong attention to detail: data is precise, so you must be vigilant in your analysis to reach the correct conclusions.
- Foresight: understand the longterm impact of changes we make in the business.
- Adaptive: change is constant across all marketplaces, flex quickly and efficiently.
- Analytical: visualize and conceptualize complex data and problems to make decisions.
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- Windows 10 and above or MAC OSX operating system
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
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