Associate Real Estate - Baltimore, Colombia - Prologis

Descripción

Prologis is the global leader in logistics real estate.

We own, manage and develop high-quality properties in the world's most vibrant centers of commerce, with over 1 billion square feet in 19 countries, over $200B of gross AUM.

Some of the world's largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create a competitive advantage.

As a top ranked U.S. company among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.


Job Title:
Associate Real Estate & Customer Experience Manager


Company:
Prologis

Real Estate & Customer Experience Manager - Dulles, Virginia

Do you want to play a role in global commerce?

As an Associate Real Estate and Customer Experience Manager, you would be part of a Customer Experience Team (CET) that strives to provide best-in-class service to 118 customers in our 4.5 million square feet of industrial buildings in Dulles, Virginia.

Our customer base is diverse and we're looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations.

With an emphasis on customer service and quality buildings, we have the best of both worlds - a local office of 5 staff members, with the support and sophistication of a large international company.

What's needed in order to do that:

• Dedication to delivering exceptional customer service through proactive and responsive service.
• The ability to adapt to change and willingness to take on new company initiatives with the most positive attitude.
• Excellent written and verbal communication skills: ability to draft informative and succinct communications to customers; attain information during customer visits; and coordinate customer visits and events.
• Perceptive; anticipate customer needs to provide proactive solutions.
• Ability to identify additional revenue opportunities by demonstrating an expert understanding of Prologis valueadded products and services and aligning them to customer needs (Prologis Essentials, etc.)
• Must be able to own and maintain strong, longterm relationships with portfolio of customers
• Must be able to use technical tools (ex: Salesforce) to gather data/metrics and develop customer insights
• Proficient in lease analysis and lease administration skills
• Strong financial reporting acumen and ability to learn Prologis financial systems to help ensure budget and financial goals are met for the portfolio.

Tell us if you're ready.

• Bachelors degree
• Possess a valid driver's license with ability to travel to multiple properties within a given portfolio.
• As business dictates, able to work extended/flexible hours (e.g., nights/weekends/oncall).
• Must be able to work well with internal partners (leasing, accounting, construction etc.) as part of an integrated customer service team
• Must possess strong interpersonal skills and an ability to develop strong relationships with customers.
• Provide exceptional customer experiences and have the ability to communicate with both local and corporate contacts.
• Experience with implementing new initiatives, campaigns or system upgrades and proven adoption and navigational skills.
• Strong mathematical and analytical skills
• Ability to multitask; prioritize and work with mínimal supervision while managing competing deadlines.
• Ability to process data and complete recurring variance reports.
• Ability to create, compose, and edit written materials.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents.

Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation.

We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career.

Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business.

And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development.

People come first here.

All job offers are contingent upon successful completion of drug screen and backg