- Understanding of EMC SAN Storage hardware
- Familiarity with network and san switching technologies
- Good English reading, writing and verbal communication skills
- Able to work in a round-the-clock, global operation 7 days x 24 hours
- Microsoft ACL table (file/folder permissions)
- Active Directory Architecture
- Microsoft clustering
- Performance monitoring techniques on server software and hardware
- Able to work remotely on server hardware and software issues
- VMWare
- Linux
engineer, remote support - Bogotá, Colombia - Rockwell Automation
Descripción
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us
Job Description
Develops technical solutions and management processes by means of implementing systems or enterprise wide solutions, using the company's or a third-party's hardware/software products. Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. Participates in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization.
Essential Qualifications:
·Experience with multiple types of server and storage hardware.
oDiscrete servers
oBlade servers
oStorage Area Networks
·Experience with Active Directory tools and utilities.
oVMWare management console.
·Strict adherence to company standards and procedures.
·Excellent trouble shooting skills
Education Requirements:
·Bachelor degree in Computer Science, Management Information Systems or equivalent experience
·Minimum of 2-3+ years of experience in IT or customer support
Desired Qualifications :
·Background and understanding of IT controls and compliance.
·Solid PC skills and proficiency in office productivity software (Microsoft Office, Microsoft Visio, Microsoft Project, etc.)
ESSENTIAL FUNCTIONS:
Functional Expertise
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