Legal Intake Specialist - Colombia

Solo para miembros registrados Colombia

hace 2 días

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Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients We are seeking a dedicated and compassionate Legal Intake Specialist [English/Spanish - Bilingual] to be the first point of contact for potential clients This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed The ideal candidate will have exceptional communication skills a strong understanding of the intake process and a passion for helping others Compensation includes commissions ranging from $4 to $6 per hour in addition to base pay You will handle incoming calls from clients involved in auto accidents Gather essential information regarding the accident and legal representation needs Demonstrate empathy while maintaining professionalism Communicate with clients explain legal processes answer queries Collect relevant details assist attorneys evaluate cases Manage multiple tasks efficiently Update electronic systems engage with clients on phone Prioritize urgent client needs Maintain accurate confidential client records Organize update client information accessibility legal professionals Utilize Excel sheets track data Provide administrative assistance collaborate ensure smooth case progression Assist preparation organization legal documents Language Proficiency English Spanish required Education High school diploma equivalent preferred Some college coursework desired Experience Previous experience preferred Communication Skills Excellent verbal written focus Customer Service Organizational Time-management Technical Proficiency Microsoft Office Suite Familiarity case management software Empathy Understanding Genuine desire assist compassionate demeanor Schedule Central Time Benefits Positive Culture Supportive Innovative Professional Growth Career advancement ongoing development Remote Work Work high-impact projects collaborative virtual environment
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