Senior Wireless Network Infrastructure Specialist - Bogotá, Colombia - Golder Associates Ltd.

Descripción

Job Description - Senior Wireless Network Infrastructure Specialist (Global Senior Wireless Network Infrastructure Specialist (Global)

-(

)WSPWSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide.

WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users.

POSITION SUMMARYTo ensure the efficient operation of

WSPs

internal

Network

services

, we are seeking a talented and

experienced

Senior

Wireless

Network

Infrastructure

Specialist

.

Th

is role

will

report to

the

Global Manager of

Network

Infrastructure

.As

Senior

Wireless

Network

Infrastructure

Specialist

your primary focus will be

to

maintain the integrity of the

deployed

wireless network

asset data

,

document

how it is deployed,

proactively

evaluate

how it is operating, and

dev

elop plans

to

optimize

the environment.

MAIN
RE

S

PONSIBILITIESWorking on

highly complex

matters and assignments of large scope, impact, and importance.
Working with professionals and management to

identify

opportunities for improvements in people, processes, and technology.
Leading team members on the development of methods, techniques, and various analytical approaches.
Guiding team members to solve significant problems/issues.
Proactive management and performance of service suppliers and/or manufacturer activities to align with expected service levels.
Establishing &

maintaining

standards, processes & procedures relating to the operation of all aspects of the services.
Remain

ing

current in the knowledge and use of technology

to

provide recommendations for improving the consistency and cost effectiveness of the services.
Ensuring that

appropriate documentation

is available

a

nd

accurate

.Develop,

monitor

, and manage metrics and KPIs to proactively assess

infrastructure

performance and

capacity

.Creat

ing

, execut

ing

, and manag

ing

repeatable routines that proactively

identify

improvements.
Conduct

ing

regular scheduled

capacity

planning/management activities.
Develop

ing

and implement

ing

plans to proactive

ly

remediate identified performance, health, or

capacity

issues.
Audit

ing

for standards compliance

.Supporting activities for

IT regulations and

compliance

.Enhanc

ing

and enforc

ing

service transition processes that protect the stability of network operations.
Planning for the execution of b

usiness continuity

test

ing

, reporting

, and gap resolution.
Supporting p

roblem management

to resolve recurring issues.
Support the IT budget process by providing input and direction as it relates to infrastructure and services.
Manage the life

cy

cle of infrastructure hardware components, software, licenses, and support subscriptions.
Own &

maintain

the integrity of the

network

asset data across all IT platforms.
Evaluating

and improving

the

effectiveness of operational monitoring

.

ACADEMIC AND EXPERIENCE REQUIREMENTSThe ideal candidate would meet all, or most of the below criteria:

Bachelor's degree in information technology, Computer Science, Engineering, or related field.
At least

6-8

years relevant and practical experience

in a

Network

operations role

.Extensive in-depth knowledge of

Network

services and infrastructure

with emphasis on Wireless

networking.
Vendor certifications not a requirement, proven practical experience preferred.
Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
Experience of working within ITIL aligned Service Management organisation.
Practical experience in managing large, complex, multi-vendor networks

.Deep understanding and practical experience

in

managing

,

maintaining

, and

optimizing

large scale

enterprise wireless networks

that utilise

:
Cisco

wireless access points and controllers.
Cisco Identify Services EngineComprehensive

theoretical and practical knowledge of

802.1x, RADIUS, EAP-TLS

, and

WLAN standards.
RF Design, RF Survey/Engineering and RF troubleshooting skills.
E

xperience with

Airmagnet

,

Ekahau

or other site survey software.
Expertise

in troubleshooting

WiFi

connectivity and performance issues using WLAN controllers, over-the-air packet capture analysis and spectrum

analysers

.Experience in managing networks that encompass the following technologies is

also

advantageous
:
Software-Defined-WAN (preferably Aruba/Silver Peak)Cloud Networking (preferably Microsoft Azure)Cloud-based Internet Security (preferably Zscaler Internet Access)Unified Communications (preferably Microsoft Teams)Remote Access Solutions (preferably Zscaler Private Access & Cisco AnyConnect)Multi-vendor LAN switching (preferably Cisco and Aruba)Next Generation Perimeter

firewall

technologies (preferably Palo Alto)Application Delivery Controllers & Load Balancing (preferably F5 Networks)Experience in Network Automation and DevOps practices is highly desirable.

SKILLS/ COMPETENCIES/ OTHER REQUIREMENTSExcellent written and spoken

English.
Excellent interpersonal and communication skills, able to interact with all layers of management.
Ability to work

with minimal supervision

and

little

to no instructions.
Strong leadership and coaching skills.
Strong organizational and project management skills, with excellent documentation abilities.
Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to

identified

problems.
Demonstrated experience in

understanding and

demonstrating

compliance with information security

requirements.
Knowledge and experience in performing information security practices in the management and delivery of infrastructure and

operations.
Primary Location

Primary Location

ColombiaOther Locations

Other Locations

Chile, Brazil, Mexico, Panama, Argentina, Trinidad and Tobago, Peru

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