Wintel Engineer - Bogota, Colombia - ConvaTec

ConvaTec

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.

With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

Group revenues in 2022 were over $2 billion.

The company is a constituent of the FTSE 100 Index (LSE:
CTEC).

Job Summary

This position is a hands-on role, integrated in an energetic growing team where the primary role will be to take care of the company IT Infrastructure.

As a member of the Hosting team, you will work closely with other teams and support them. Your responsibilities will be to automate, when possible, monitoring and operate and manage servers. You will cover problem and incident management, problem analysis, problem solving and access management.

We are looking for a team player, willing to collaborate and learn in a fast-paced environment, and able to work independently with high self-motivation.

Key Duties and Responsibilities

Implementation and ongoing maintenance, security, and availability of Windows infrastructure
Troubleshoot and resolve Windows OS related incidents and problems according to customer processes
Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management
Liaise with support vendors for maintenance, support or issues resolution.
Support Windows Server based systems, system software, clustering software and system management agents.
Assist in analysing historical usage for tracking and trending by CPU, memory, I/O and storage
Implement capacity improvement plan
Assist in developing and maintaining the Technical Disaster Recovery Plan. Provide technical support during disaster
Execute Technical Disaster Recovery plan during DR and DR drill
Review event logs on a regular basis based on business requirements
Manage the server OS patching procedure and security hardening
Evaluate and review patches, before and after installation
Writing/updating technical design, build and process documentation
Monitor and react to automatically generated alerts from monitoring system (LogicMonitor)
Work with change requests & incident monitoring system (ServiceNow)
Perform backup and restore of systems based on business requirement
Maintenance and management of the server ́s backups solution (Veeam)

About You

Curious, have a good aptitude for learning and enjoy variety, with opportunities to work with a variety of technologies and systems
Advanced Windows knowledge
Nice to have knowledge in Microsoft Azure or other cloud technology
Ability to work as part of an international team, as well as being part of a local market team
Strong bias for action and ownership
Strong communication and team collaboration skills, both written and verbal.

Language Skills

English
Fluent
Other languages can be a plus

What we are offering

Chance to move your career within the company that is the leader in delivering the pioneering trusted medical solution for the patients
Hybrid work model
Learning tools
Attractive compensation package with incentive plan and benefits
Great atmosphere across the team

#LI-Hybrid**
#LI-AR2

Beware of scams online or from individuals claiming to represent Convatec

Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment.

This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives
**Already a Convatec employee?