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    Software Engineer - Bogotá, Colombia - Publicis Re:Sources Global

    Publicis Re:Sources Global
    Publicis Re:Sources Global Bogotá, Colombia

    hace 1 semana

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    De jornada completa
    Descripción

    Job Description

    Summary

    We are looking for a Developer who will provide enterprise-level assistance to our end users. You will provide L2/L3 support and troubleshoot, resolve and enhance the product to allow for business as usual.

    Resp onsibilities


    • Provide L3/L4 support to our end users


    • Troubleshoot/identify solutions to existing product issues and resolve these


    • Monitor our issue tracking tool, currently Service Now


    • Resolve issues raised on the tracking tool and on a priority basis, this may be code/data/configuration fixes.


    • Maintain relationships with our third party integration contacts


    • Resolve tickets within our Service Level Agreements


    • Communicate with our stakeholders and keep tickets up to date with latest statuses


    • Enhance existing features suggested by end users and approved by product


    • Document bug resolutions and keep documentation up to date

    Qualifications

    Skills/Experience


    • 5+ years of experience in web programming and software development


    • Hands on experience in o Data Structures and data modelling o Object Oriented Programming o Software Architectures, like SOA, REST, Json APIs, Microservices


    • Experience in developing web applications and user interfaces using o ASP.NET Core (C#) Entity Framework, ADO.NET or T-SQL o Web API & Json services


    • Working knowledge of UI frameworks, HTML&CSS and JS knowledge is must. o Preferably and JQuery o But Angular, React experience is also accepted


    • Experience working with relational databases such as SQL and non-relational databases such as Cosmos DB


    • Experience with Azure services is not required but nice to have

    Soft Skills


    • Quick and Self learner. Being curious and eager to learn new tools and technologies


    • Team Player, willing to transfer knowledge,


    • Proactive and problem-solver


    • Ability to work within multi-skilled teams and to communicate technical aspects in a clear manner


    • Ability to work on multiple concurrent projects/tasks in a fast-paced environment


    • Passionate for technical excellence


    • Self-motivated worker, that can complete tasks under minimal supervision


    • Ability to work under pressure

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