Gis Systems Analyst - Cota, Cundinamarca, Colombia - Schlumberger

Schlumberger

Empresa verificada

Cota, Cundinamarca, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

GIS Systems Analyst

About SLB

About the Bogota Information Technology Center (BITC)

The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB corporate transformation and for delivering digital solutions to the larger organization.

Our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services.

Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes.

Investments in and building strong competences across our technology pillars - SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security are key to an integrated digital that is positioned to deliver superior results.

About this role

Responsibilities

InterACT & SimpleHelp Administrative tasks
Maintains User accounts, permissions, organizations, wells, and Corporate Agreements for both internal and external users
Performs IA and SH troubleshooting for incoming service desk requests
Can support SLB Application installation & support (PDSView, Wellsync, BlueView, PDSView, ToolBox, Wits Server, FracCat Stimulation Report Tool)
Performs daily "todo" tasks
Has intermediate understanding of realtime data transmission troubleshooting
Assists in the completion of yearly user audits
Supports International InterACT systems
Understands and follows escalation procedures for RO, server, and network issues
Documentation
Maintains & follows InterACT and SimpleHelp Policies and Procedures in SharePoint
Records each incoming request in the Remedy tracking system
Documents all correspondence with users in ticketing syste
Resolves tickets that come out of pending in a timely manner
Contributes to reviewing all InterACT SOP's annually
Communication and training between field, sales, clients, and coworkers
Provides a complete daily turnover including pending tickets, resource outages, personnel issues, and any other issues
QHSE
Follows IT Security policies
Complies with mandatory QHSE training and fulfills QHSE objectives
Additional duties as required

Qualifications and Requirements

Attention to detail
Initiative
Excellent written & verbal communication
Creativity
Problem solving skills
Leadership

SLB as an employer

As a leading employer in our industry, SLB is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families.

SLB is an equal employment opportunity employer.

Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or other characteristics protected by law.