Jr. Operations Specialist - Colombia - ttg Talent Solutions

ttg Talent Solutions
ttg Talent Solutions
Empresa verificada
Colombia

hace 1 semana

Carolina González

Publicado por:

Carolina González

beBee Recruiter
Descripción

Jr. Operations Specialist

Medellín

On-site - Full Time

DESCRIPTION:


Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks.

Problem-solving, team integration, ability to work under pressure and priorities.


DUTIES AND RESPONSIBILITIES:


  • Group Eligibility (additions, cancellations, and modifications)
  • Creating new Groups in the system
  • Application of Payments, credits and claims in the system
  • Generate the Welcome Kits of the Groups
  • Renewal of Groups in the system
  • Account reconciliation with Finance
  • Information Analysis and Operational Management
  • Group Billing.
  • Refund Management
  • Creation of operational reports referring to the area issues, or solve servicerelated concerns.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:


  • Excellent analytical capability.
  • Excellent communication.
  • Rapid adaptation to changes.
  • Advanced English (Written and Oral).
  • Ability to multitask and prioritize

REQUIRED EDUCATION AND EXPERIENCE

  • Associate's degree from an accredited institution, preferably in finance, management, commerce, or related.
  • Experience in the insurance and Customer Service industry

Necessary Knowledge:


  • Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
At ttg,
_"We believe in making a difference One Person at a Time,"_ ttg OPT
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