Sales Transaction Associate - Bogotá, Colombia - Equinix

Descripción

Who are we?

Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success.

We are looking to hire a Sales Transactions Administrator to join our Commercial Operations Team. This role will focus on driving revenue byexecutingtransactional requests related to the quote/order process, ensuring timelyprocessing throughout the lifecycle. The role also contributes to team success by being a senior resource acting as asubject matter expert and mentorin support of other team members.

What you will be doing

Creatingquotes/ordersat the direction of the Sales organization and ensuring prompt processing of supporting actions

Ensuring quotes/orders are processedaccurately in compliance with company policies

Engage effectively withcross-functionalstakeholders on approvals, quote/order configuration and dependent activities

-Enter and validateproduct configuration based on provided details

Research customer agreements, terms, and any specifics that may affect the quote/order process

Utilizes diverse organizational tools, data, and assets to support operational activities

Embraces changes due to audit findings, events or transformation needs; conducts audits and determine remediation/preventive measures

Prioritize workload to complete transactional tasks within established Service Level Objectives (SLOs).

Manages escalations, issue investigation and creates post-mortem analysis

Act as a resource and role model for colleagues with less experience; develops and manages onboarding plan for new team members

Participate in User Acceptance Testing (UAT) as needed to support system changes

Serve as a subject matter expert by taking on project work and supportingrequests related to established processes

Review process documentation and provide necessary updates

What you should have

Working experience supporting Business, Revenue, Sales, Customer Care, Legal and/or Finance Operations, preferably in Data Center, Cloud or Telecom industry preferred

Bachelor's degree preferred

Excellent proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).

Ability to explain complex information simply and clearly

Business-savvy and at ease with corporate applications (e.g. CRM, ERP, BI)

Excellent organizational, communication and interpersonal skills

Ability to work independently and adapt in a fast-paced, international environment

Advanced English (written and verbal)

Equal Employment Opportunity:

Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer)