Call Center Agent - Bogota, Capital District
Sólo para miembros registrados Bogota, Capital District, Colombia
hace 3 semanas
Job summary
We're looking for a Call Center Agent to deliver exceptional bilingual support from Latin America. This is a 100% remote, full-time position for a rotating afternoon shift from 3 pm to 11 pm, for candidates in Venezuela, Colombia, Peru, Ecuador, Argentina, Nicaragua, Guatemala, and El Salvador.Responsibilities
- Answer inbound calls and respond promptly to customer inquiries in English and Spanish
- Follow up on cancellations and attempt to reschedule services
- Provide accurate information about products and processes
- Handle inquiries and concerns to ensure customer satisfaction
- Contact existing customers to provide updates and build relationships
Requirements
- Fluent English (C1/C2) and Spanish
- 5 years of experience in call center or customer service roles (remote preferred)
Descripción del trabajo
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