Call Center Agent - Bogota, Colombia - TransUnion

TransUnion

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

This is a resmote position - WFH The Bilingual (English and Spanish) Voice Associate is responsible for answering inbound phone calls relating to TransUnion Products and Services.

The Voice Associate will support both customers and consumer who use the TransUnion Services. #WFH

What You'll Bring:

Impact You'll Make:

Highest level of formal schooling for the specific region years Customer Service Experience in a contact centre environment, which includes inbound voice customer care/support (Outbound experience advantageous)
Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English
Excellent listening skills and the ability to deal with irate customers regularly
Ability to work remotely, independently, and have a strong sense of duty.
A self starter with strong initiative, with the ability to demonstrate a readiness to make decisions, take initiative and originate action
Demonstrate attention to detail in all work completed
Collaborates well with others in team oriented environment
Proactively works to improve knowledge and adherence to company processes and procedures
Adapts well to change and can adjust priorities as needed
Displays effective time management skills
Highly computer literate

TransUnion Job Title

Rep I, Consumer Operations Support