- Conduct consultative sales calls with clients to discuss all details of their desired travel experiences, needs, and budget.
- Sell and drive clients to destinations organizationally strategic.
- Manage reservations, special requests, and payments to clients and suppliers.
- Finalize detailed itineraries and ensure all documentation is presented and accurate; provide relevant information, and disseminate guest materials including departure information.
- Clear, friendly, and helpful communication with TourHeroes, Travelers, and Operators, and to build long-lasting business relationships with recurrent clients
The applicant should move to Bogota (Colombia). The office is located in the WeWork Calle 100 - 1 - 3 years of experience in the startup environment is required
- Client-facing experience is a plus
- Related travel experience and industry knowledge is essential
- A passion for travel
- Highly organized with strong attention to detail
- Self-driven in an autonomous, remote environment
- Able to consistently understand the intent and vision of the company and proceed accordingly
- Ability, creativity, and drive to achieve goals, and KPI's within the timeline
- Ability to brainstorm ideas with teammates and manager to create/improve processes and strategies to achieve organizational goals
- 1-3 years of experience in travel, marketing, customer experience, business, corporate, or related is a plus.
- Stocks
- Medical and travel insurance.
- 22 days PTO
- 5 days of work from anywhere every 6 months
- Mac, monitor, and equipment budget of $200 for any tools that will help you set up your work
Operations Associate - Bogotá, Colombia - TourHero
Descripción
About TourHero:
TourHero is a social travel platform that enables anyone to meet like-minded individuals through unforgettable journeys. We're building a platform to help plan unique epic adventures that enable travelers to meet other like-minded new people during their trips.
We are an early-stage start-up backed by Peak XV (Sequoia Capital India) and Lightspeed Ventures. Currently, we are building a strong team to execute this grand vision.
TourHero's founding team is led by co-founders Tushar (CEO), Jann (CPO) and Viren
(CCO), and the former 2 previously co-founded/built Voyagin, one of the largest online travel companies in Asia, which was eventually acquired by Rakuten, the world's 5th largest e-commerce site.
And now, we're on the lookout for an Ops Rockstar to join our team and expand our wellness operations.
We need someone with a passion for the startup environment and operations – to dive into planning wellness retreats, engaging with our TourHeroes, and driving strategies to keep escalating our Wellness vertical.
Responsibilities:
Requirements
Benefits