Collections Associate - Barranquilla, Colombia - Teleperformance

Descripción

What We're Seeking

Why Choose TP?

We specialize in global digital business services across 100 countries, with nearly half a million Teleperformers worldwide. Recognized by Great Place To Work as a top employer in Colombia and globally, we are continually pushing boundaries and embracing innovation.

Be a game-changer with the Premier Team

Responsibilities as a Collection Associate:

• Address all customer inquiries.
• Deliver exceptional customer service through attentive listening.
• Handle confidential customer data with care and discretion.
• Strive to resolve issues promptly and effectively by demonstrating initiative, patience, and empathy.
• Maintain up-to-date knowledge of our client's offerings, promotions, and services.

Requirements to join the Premier Team:

• Proficiency in Advanced English and above.
• Ability to approach any situation positively and constructively.
• Demonstrate proactivity and confidence in all dealings.
• Excitement to collaborate with the industry leader.

Explore TP's Advantages:

• Competitive salary of $2.
• Performance-based incentives.
• 42-hour weekly schedule.
• Opportunities for voluntary engagement.
• Structured career advancement pathways.
• Employee perks and benefits package.
• Two days off per week.
• Secure long-term employment.
• Inclusive life coverage.
• Enjoyable work-related benefits.

Join the Premier Team and facilitate global connections with renowned brands across 170 markets.