Supervisor de restaurante - Cartagena de Indias - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts Cartagena de Indias

    hace 1 semana

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    Descripción

    About the Job

    At Four Seasons, we're looking for a motivated leader to oversee food and beverage service shifts, delivering exceptional experiences for our guests. With a focus on meeting or exceeding expectations, you'll guide team members through our concept and products, fostering a positive work environment.

    Key Responsibilities:

    • Manage service operations, including food passes, communication, delivery times, special requests, arrivals, and departures.
    • Anticipate and address guest, client, and team member needs proactively.
    • Maintain comprehensive knowledge of menus, ingredients, preparation methods, allergens, and timing, training team members accordingly.
    • Organize and implement training sessions conducted by FS.

    Requirements:

    • Student or professional in Hospitality, Tourism, or related fields (desirable).
    • Intermediate level of English.
    • Minimum of 2 years of supervisory experience in high-quality hotels or restaurants.
    • Experience managing resources and staff.
    • Knowledge of service protocols and high-end etiquette standards (preferred).
    • Familiarity with kitchen ranges and passes, ability to control timing, and manage pending dishes and drinks.
    • Experience in cocktail preparation for peak demand.
    • Advanced knowledge of POS systems and management tools.
    • Inventory management skills, including identifying shortages and ensuring product availability.

    We Offer:

    • Competitive salary.
    • Indefinite-term contract.
    • Excellent training and development opportunities.
    • Free accommodation at other Four Seasons hotels and resorts.
    • Free laundry service for uniforms.
    • Free meals for employees.
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