Network Expert - Bogotá, Colombia - Radware

    Radware
    Radware Bogotá, Colombia

    hace 1 semana

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    De jornada completa
    Descripción

    Responsibilities:

    The network expert team is part of the customer services group, as a network expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.

  • Ensure 24/7 availability of our network, handling day-to-day production network issues .
  • Assist in incident response and support customers during network events and attacks .
  • Work with network architects, engineering, and R & D on infrastructure improvements .
  • Actively monitor, react, and troubleshoot system events and alerts.
  • Investigate and resolve network related issues .
  • The position requires on-call duties .