Technical Success Manager - Bogota, Colombia - Netskope

Netskope

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

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Descripción

About Netskope:

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.

We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

About the position:

Responsibilities include:

Publish latest best practices for key solutions in collaboration with other teams and make it available to customers via multiple channels like Netskopo Community and Netskope Academy.
Address customer questions related to best practices and educate customers about broader solution best practices and available enablement resources
Identifies gaps and assists with the creation and delivery of technical documentation in collaboration with other teams
Provide assistance to customers in various areas, including general Q/A related to solution capabilities and best practices, relevant documentation for solution deployment, product integrations, and policy configuration.
Conduct detailed tenant reviews and policy optimizations and educate customers about implementing recommendations to ensure our customers are maximizing the value of the Netskope platform.
Accelerate evolution of Global Technical Success function by leading and contributing to key initiatives aligned with broader organization priorities

Job Requirements:

8+ years of cyber technology experience (data protection, security operations, threat, risk, or identity management); technical pre/postsales experience a plus.
Strong, handson technical skills, preferably in cloud operations and cybersecurity space; preferred skills include security and networking technologies including Proxies, Next-Generation Firewalls, SSL/IPSec, VPN's, SSO, DLP, and Encryption gateways.
Customercentric and proactive team player that possesses an empathy to drive customer loyalty and adoption across cyberspace.
Ability to manage influence through building consensus while engaging with security programs across multiple business lines/models.
Successful track record building businessaligned cloud and cybersecurity programs.
Successful track record of driving product adoption and expansion through understanding the customer's current (and future) network security posture.
Successful track record of working in a fastpaced startup environment.
Exceptional followthrough with the ability to drive simultaneous and competing customer requests in a highpaced environment.
Successful track record working in and navigating large enterprise environments.
Ability to travel 10%.
Education: Bachelor's Degree.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment.

Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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