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- Receive quote request
- Review that all information provided by the customer is clear and complete or ask for it when need it
- Follow up on the quote status until getting a customer decision taking into account the TAT of the scope
- Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive
- Find improvements and efficiencies and discuss open topics and issues.
- Training the team members when need it to support as back up – also learn about other scopes within OFR and the rest of the Sales Service Line Skills / Requirements: * Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. * Active leadership and teamwork. * Good level of MS Excel and other MS Office tools. * Fluent in English (dialogue, writing, listening). * Customer service and communication skills. * Teamwork and autonomy Relevant information:
- Salary: $
- Type of Contract: Indefinite
- Directly with DHL Colombia.
- Performance bonus from 7% to 13% of salary ($ min- $ max)
- Food Allowance: $95.564
Specialist Sales Ocean Freight - Girardot, Colombia - Dhl Global Forwarding (Colombia) S.A.S.
Descripción
Title:
Specialist SLS (OFR)
Location:
GSC BOG Support with spot quotes, monthly status and performance reports for OFR based on the status of the quotes and related to the operation
Key Responsibilities: