Front Desk Receptionist - Bogota, Colombia - IntouchCX

IntouchCX

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions.

For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

About the Job

We are looking for a Front Desk Receptionist responsible for manning the front desk/reception to ensure a pleasant experience for visitors and staff, while providing administrative support to various departments.

As Front Desk Receptionist, You Will

Maintain reception area and conference room(s), keeping these areas tidy
Greet customers, vendors, job applicants and other visitors in a courteous, friendly, and timely manner
Answer and route calls received at the Front Desk to appropriate parties
Ensure visitors and employees sign in and out of entry logs as required
Sort and route mail, correspondence, packages, and messages for timely delivery to appropriate party
Direct issues or problems to appropriate party for resolutions
Coordinate meetings and organizes catering
Provide entry level administrative support including but not limited to typing, filing, copying, scanning, and coordinating calendars
Perform other duties as assigned

Requirements:

As Front Desk Receptionist, You Have

High school diploma or equivalent required
Minimum of 12 years of experience in clerical administration which includes experience in phone/professional etiquette
Ability to read, write and perform simple math
Basic computer skills necessary to complete tasks
Knowledge of phone systems and phone etiquette
Excellent communication and presentation skills, with a strong attention to detail
Strong analytical and customer service skills, and ability to work independently and as part of a team
Dynamic and proactive with a high level of passion to learn new things and adapt to change
Ability to listen and maintain patience during difficult situations
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

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