Retention Specialist - Colombia - ttg Talent Solutions, Inc.

ttg Talent Solutions, Inc.

Empresa verificada

Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

Retention Specialist (customer service retention)

Medellin

Full-time - permanent

Salary depending on experience
At ttg Talent Solutions we are looking for a
Retention Specialist to join one of our amazing clients.

You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area.

Achieve a high percentage of insureds who renew their contracts with the company. Negotiate with the insureds and provide them with different alternatives or options within our plans to retain the customer.

Basic Functions:

Prepare semiannual progress reports on goals, with details of why some insureds chose not to renew, if applicable.
Telemarketing, followup, and debt collection.

Minimum Requirements (Knowledge, Skills, and Abilities):

Higher education in Sales, Marketing, or a related degree
English 90%
Experience in Prepaid Medical Insurance.
Experience in Quality Customer Service.
Knowledge and good use of utilities
Proactivity
Effective Communication, expressing and communicating correctly and clearly orally and in writing.
Ability to work under pressure with closing dates.

Dynamism

Energy.
Ability to work under pressure with closing dates.

Dynamism

Energy.
Ability to handle interpersonal relationships.
Follow oral and written instructions.

At ttg, _"We believe in making a difference One Person at a Time,"_ ttg OPT

INDR

Pay:
$2,500,000 - $3,000,000 per month

Ability to commute/relocate: