Saas Scm Functional Analyst - Girardot, Colombia - Oracle

Descripción

Department DescriptionThe CSS (Customer Success Services) organization consists of a diverse, highly skilled, and specialized team of Engineers, who partner with the Oracle Development, Sales, and Support lines-of-business by providing technical subject matter experts for tailored complex and mission-critical IT environments


Technical & Analytical Skills:
Excellent English and Spanish verbal and written skills

• Well-developed troubleshooting skills, ability to analyze details and synthesize ""big picture"", frequently working with incomplete or ambiguous data. Creative use of industry standard tools to aid in the diagnostic process.
• Detailed Functional and technical knowledge of more than one module in any of the following

Supply Chain Application Suites Behavioral Skills:

• Excellent communication skills. Able to communicate very well both technically and functionally.
• Well-developed listening skills. Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is.
• Good organizational skills. Able to develop a coherent plan of action that meets everyone's needs to resolve a given situation as quickly as possible. Also, able to revise this plan as new data is obtained without appearing that there was no plan.
• Ability to persevere in the face of obstacles and ensure customer's success.
• Self-starter works well unsupervised or with limited supervision.
• Detail Oriented (Process orientation preferred)
• Complete tasks efficiently and in a timely manner, effectively communicate and drive project deliverables
• Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions