Maintenance Engineer - Bogotá, Colombia - Blue Sky Hospitality Solutions

Descripción

JOB SUMMARY

The Maintenance Engineer is responsible for the repair and maintenance of the hotel's facility in accordance with Brand standards for quality, cleanliness, guest satisfaction, safety and security.

CANDIDATE PROFILE
Experience

High

School or equivalent; at least one (1) year of related general repair

experience is preferred.


JOB ESSENTIALS
Respond

and attend to guest repair requests.

Adhere to quality expectations

and standards.

Communicate

with guests/customers to resolve maintenance issues with little to no

supervision.

Manage

guest requests, inquiries, and complaints promptly and completely. Ensure

follow up with guest are performed in a timely manner to maintain a high

level of guest satisfaction and quality service. In the event of

dissatisfaction, negotiate compromise in accordance to the "Make it Right"

established guidelines.

Performing

preventative maintenance, to maintain the upkeep of the property, both

inside and scheduled by Chief Engineer.

Maintain

maintenance inventory and requisition parts and supplies as needed.

Document

each day's activities and problems that occur are communicated to the

other shifts using approved communication programs and standards.

Safely

perform highly complex repairs of the physical property, electrical,

plumbing and mechanical equipment, air conditioners, refrigeration and

pool heaters - ensuring all methods, materials and practices meet company

standards and Local and National codes - with little or no supervision.

Troubleshoot

and perform repairs on all types of equipment (e.g., pump and motor

replacement), plumbing (e.g., plunge toilets and unclog drains),

electrical equipment including lamps, air conditioners, HVAC equipment,

cosmetic items, extension cords, vacuum cleaners, internet devices,

replace electrical switches and outlets, and program TV's;. Use the

Lockout/Tagout system before performing any maintenance work.

Follow

proper Hotel safety policies and procedures and use safety equipment as

needed to ensure the safety of all team members during each shift.

Reports all accidents and injuries in a timely manner.

Report

any maintenance problems, safety hazards, and properly store flammable

materials.

Ensure

work area is clean and clear of standing water, debris or any objects that

can obstruct the job duties from being performed safely, efficiently and

effectively

Perform

any other job related duties as assigned.

Other

Identify,

locate, and operate all shut-off valves for equipment.

Display

above average engineering operations skills and strong general mechanical

ability. Display proficiency in at least three of the following

categories, above average skills in three more of the following categories

and basic skills in the remaining categories: air conditioning and

refrigeration, electrical, mechanical, plumbing, pneumatic/electronic

systems and controls, carpentry and finish skills, kitchen equipment,

vehicles, energy conservation, and/or general building management.

Working

knowledge and skill in the safe use of hand and power tools and other

materials required to perform repair and ability to work in a fast-pace,

high-energy and demanding work environment.

Display

advanced knowledge of all engineering computer programs related to

preventative maintenance, energy management, and other systems, including

devices that interact with such programs.

Ability

to perform Engineer on Duty responsibilities, including readings and rounds.

Regular

attendance in conformance with the standards is essential to the

successful performance of this position.

Comply

with attendance rules and be available to work on a regular basis. Able to

work varied shifts, including Weekday, Evenings, weekends and holidays.

Maintain

high standards of personal appearance and grooming, which includes wearing

the proper uniform and nametag.

Physical Demands

While

performing the duties of this position, the job regularly requires one to

move, lift, carry, push, pull, and place objects weighing less than or

equal to 50 pounds without assistance and heavier lifting or movement

tasks with assistance. Move up and down stairs, service ramps, and/or

ladders; reach overhead and below the knees, including bending, twisting,

pulling, and stooping, standing and walking for an entire shift.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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