Sales and Customer Service Associate - Bogota, Colombia - Franco Racquet Sports

Franco Racquet Sports

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

A tiempo parcial

Descripción

Franco Racquet Sports is one of the fastest growing sports companies in Texas.

We are striving to become one of the largest tennis and pickleball service providers in Texas and the united States.

As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the quality of life of families through racquet sports and technology.

We have a remote, small and diverse administrative team located across the world and a superior work environment with fat opportunity for growth.

If you like sports, are interested in sales and customer service, want to work hard and get the fast and professional development you deserve, we are probably a good fit for you.

Sales and Customer Service Associate

As an SCSA (Sales and Customer Service Associate - 25 Hours per Week), you'll start learning our business from the first day.

You will be acting as a consultant and making the best recommendations for our customer while coordinating with out staff.

This includes both offering services to incoming callers, and answering questions and making recommendations of current customers.

This is a great position for someone with experience, bilingual, that is passionate and committed and wants to be part of a small reliable team.

Our expectation is that after training, this person will excel at customer service and sales with minimum supervision.

This is a very independent role that requires high degree of communication, and a sense of urgency to signup and retain customers.

It will NOT require cold calling.

To be ready for this position you should have:

Strong verbal and written communication skills in English, at a Native or C1 level
Sales and/or Customer Service Experience
Be available from 3pm8pm Monday-Thursday, and 1PM to 6PM on Fridays.
Have your own computer and strong internet connection
Excellent communicator
Shows commitment

Duties and responsibilities

Offering assistance and responding to queries about services
Provide recommendations according to customer needs and preferences
Introduces promotions and new products to customers
Documents sales by updating customer records
Stays up to date with sales trends for better service and achievement of sales
Alerts management of potential service opportunities, client problems or general important alerts
Provide excellent customer service
Assists customers via phone
Support in coach calendar updates and operations

Other Information

Part Time:
(25 Hours) With the possibility of going full time based on performance.

Location:

Bogota, Colombia - Home office - Work is remote with possible 2-5 days office face to face meetings every quarter.

Type of contract:
Freelance (But for an indefinite amount of time)

Start time:
In - 4 weeks

Salary Range COP $1,800, COP $200,000 (For Pension and Health Care) + Performance Bonus (Of Up to $150,000 per Quarter)

Benefits: