Cpq Administrator - Bogota, Colombia - NielsenIQ

NielsenIQ

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

Job Description:

You are expected to display good interpersonal skills as you will interact with associates from various departments and backgrounds, globally.

You are to understand their problems and if needed, document the underlying issue for defect resolution.

Responsibilities:

The ability to understand business processes and (product) structures, taking requirements from user stories and implementing within system backend.
Providing support to users and being the first point of contact for problem resolution.
Troubleshooting issues and raising defects if necessary
Establishing good relationships with all colleagues.
Managing technical documentation and processes.
Assist in the training of employees in using the software.
Performing diagnostic tests.

Qualifications

Requirements:

2+ years relevant work experience, preferably in a SaaS/Cloud environment
Experience with CPQ solutions, Experlogix is a plus
Experience with CRM solutions, Microsoft Dynamics 365 is a plus
Experience with JIRA
Strong understanding of Agile methodologies, working within is a plus.
Excellent written and verbal communication skills.
Fluency in English.
Proven strong problemsolving skills.
Good interpersonal skills.
Attention to detail.

Additional Information

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.