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    • Operations Support Coordinator - Bogota, Capital District - Emapta Global

    Emapta Global
    Emapta Global Bogota, Capital District

    hace 2 meses

    Descripción
    Build Bridges Between Universities and the World

    Shape the future of global education without crossing borders. Join a team that connects students to world-class universities and empowers learning across continents.

    From Bogotá, you'll collaborate with international partners, manage critical academic data, and play a vital role in transforming global education-taking your career to the next level.

    Shape Global Learning from Your Desk


    Be part of our client's team as an Operations Support Coordinator, supporting key functions in data management, product tracking, and operational alignment for INTO North America.

    You'll collaborate with international teams to ensure accurate academic program data, enhance workflow efficiency, and keep global education running smoothly.

    Career Snapshot


    Employment type:
    Indefinite term contract

    Shift:
    Morning shift (8:00 AM - 5:00 PM, Colombia time)

    Work setup:
    Hybrid - Calle 97A, Bogotá, Colombia

    What Awaits You

    5-day work week with weekends off
    Hybrid work arrangement
    20 vacation days in total
    Prepaid medicine
    Fully customized Emapta laptop and peripherals
    Direct exposure to global clients
    Career growth opportunities
    Diverse and supportive work environment
    Prime office locations - Bogotá and Medellín
    Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )

    What You'll Bring to the Team

    Legal ability to work in Colombia
    Bachelor's degree or equivalent education
    3 to 6 years of relevant experience
    Advanced English communication skills (written and verbal)
    Minimum two years of experience managing data resources
    Strong analytical skills; proficient in complex spreadsheets
    Advanced knowledge of Microsoft Excel, Word, and Outlook
    Excellent problem-solving and collaboration skills
    Strong organizational and time management abilities
    Ability to prioritize and meet deadlines in a fast-paced setting
    Experience using CRM systems (preferred)
    Willingness to travel domestically or internationally if needed

    Demonstrated alignment with INTO's values:

    Be Brave:
    Communicate with tact and purpose

    Be Connected:
    Collaborate with integrity

    Be Better:
    Pursue learning and growth

    Be Inclusive:
    Respect and engage across cultures

    Be the Difference:
    Create impact through education

    Your Daily Impact

    Product Data Management

    Support product management and annual roll-over processes for partner universities
    Track and submit updates to existing products
    Audit program lists and ensure alignment with marketing materials
    Address data discrepancies and escalate issues to relevant teams
    Communicate with university partners to resolve information gaps

    PRIMO (Product Information & Modification)

    Assist PRIMO lead in managing administrative tasks and workflow tracking
    Participate in project meetings and ensure on-time task completion
    Coordinate across departments for process efficiency
    Manage communications with centers on case updates
    Identify and suggest process improvements

    Operational Support

    Gather and validate academic calendars, key dates, and scholarship data
    Audit and verify website and internal data consistency
    Support escalation tracking and assist with data validation
    Collaborate with global teams to maintain accurate and up-to-date information

    General

    Respond promptly to information requests
    Build positive, collaborative relationships across departments
    Participate in team initiatives and continuous improvement efforts

    About the Global Leader You'll Be Working With


    Our client, INTO University Partnerships, is a global education organization that empowers universities to expand their international reach and enhance student success.

    Since 2005, INTO has helped more than 130,000 students from over 190 countries achieve their dream degrees from world-class universities in the US, UK, and Australia.

    With a network spanning 120+ countries, 30 partner universities, and 1,500 staff, INTO continues to redefine international education through innovation, sustainability, and inclusion.

    Recognized by the Ecctis Awards and NCUK Partner Awards, they are a trusted name in shaping tomorrow's global learners.

    Your Future Team at Emapta Latam

    Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration.

    Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

    With over 1,000 clients worldwide and a team of over 10,000 talented professionals, Emapta continues to set new standards in the industry.

    Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

    #EmaptaEra
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