Human Resources Generalist - Bogota, Colombia - IntouchCX

IntouchCX

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions.

For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

About the Job
We're changing the way people think about customer care, and we need your help

We're searching for a Human Resource Generalist to be responsible for recruitment, compensation & benefits, employee relations, performance management, terminations and policy adherence.

The ideal person will be passionate about contributing to our culture and the success of our employees.

As Human Resource Generalist, You Will

Provide advice, counsel and approval for matters relating to compensation, benefits, training and development, health and safety and employee relations
Collect and analyze information including the recommending and approving courses of action as it relates to policy adherence, disability management, terminations, investigations, health and safety management, performance management, workforce management and recruitment
Coach employees and managers on development needs, action plans for development, career growth and learning opportunities
Support program execution and implementation associated with peoplerelated change initiatives and HR deliverables
Design and facilitate HR related training programs to frontline management, support departments and hourly employees
Maintain records and documents as required by law
Produce accurate and relevant metrics and reports
General office management and administration
Perform special projects and other HR duties as assigned

Requirements:

As Human Resource Generalist, You Have

High school diploma or equivalent (required)
Bachelor's Degree in Human Resources, CHRP Designation or in process (preferred)
Minimum 35 years of HR experience in a fastpaced environment (musthave)
Demonstrated expertise in developing and managing relationships with a variety of internal and external stakeholders
Experience investigating matters and making recommendations/ decisions based upon findings
Aboveaverage verbal and written communication skills ability to speak accurately, use proper grammar and good enunciation
Strong analytical, problem solving and decisionmaking skills
Ability to selfmanage multiple tasks/duties in a fastpaced, dynamic and changing environment
Ability to listen and maintain patience during difficult situations
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
Ability to work independently and within a team
A Serviceoriented attitude

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.