Security Operations Center - Bogotá, Colombia - Radware

Descripción

Responsibilities:

Serve as a senior technical focal point, technical escalation lead for a SOC, and liaise with other teams within the Radware Cloud organization to provide a world-class service.

Manage, mentor, lead, and coach security analysts, supporting customers across the globe defending against threats and attacks.
Provide risk assessment for incidents and impact.
Draft official security reports to customers following attacks and security incidents.

Assist with incident management and escalations, including participating in an on-call rotation, and being flexible outside normal business hours when required.

Measure and track KPIs and security incident response metrics.


Qualifications:
Minimum 3 years' experience in network or application security focusing on IPS/IDS, AND Web Application Firewall.

Layer 2/Layer 3 Switching/Routing, TCP/IP, IPv4, Layer 4/Layer 7 switching, firewalls, IDS/IPS, VPN, SSL, IPsecExperience using Wireshark and analyzing packet captures.1+ years acting as technical lead for a SOC or technical support team in a SaaS organization.

(service provider).Excellent communication and presentation skills in English. You can clearly communicate goals, processes, and policies. You are confident working with leadership teams and executive decision-makers.
Customer service skills.

You have the ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalationA minimum of bachelor's degree in Information Management, Computer Science, Cybersecurity or another related field is required.

Advantages:
Hands-on experience with anti-DDoS hardware and softwareMaster's degree CybersecurityData networking experienceOffensive security PythonBashJavaScriptUML, C/C++, SQL