Specialist Sls - San Vicente Ferrer, Colombia - DHL

DHL
DHL
Empresa verificada
San Vicente Ferrer, Colombia

hace 1 semana

Carolina González

Publicado por:

Carolina González

beBee Recruiter
Descripción

Title:
Specialist SLS (OFR)


Location:

GSC BOG


Support with monthly status and performance reports for OFR based on the status of the quotes and related to the operation.


Key Responsibilities:


  • Receive quote request.
  • Review that all information provided by the customer is clear and complete or ask for it when need it.
  • Follow up on the quote status until getting a customer decision taking into account the TAT of the scope.
  • Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive.
  • Find improvements and efficiencies and discuss open topics and issues.
  • Training the team members when need it to support as back up also learn about other scopes within OFR and the rest of the Sales Service Line.

Skills / Requirements:


  • Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
  • Previous experience in project management, active leadership and teamwork.
  • Good level of MS Excel and other MS Office tools.
  • High level of English (dialogue, writing, listening).
  • Customer service and communication skills.
  • Teamwork and autonomy

Relevant information:


  • Salary: $
  • Type of Contract: Indefinite
  • Directly with DHL Colombia.
  • Performance bonus from 7% to 13% of salary ($ min
- $ max)

  • Food Allowance: $95.564
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