Director of Operational Excellence, Trilogy (Remote) - 200,000/year USD - Bogota, Capital District

We are seeking a Treasury Manager to own end-to-end cash visibility, payment execution, banking relationships, and treasury controls across the organization. · ...

· Combine human technical expertise with AI capabilities to provide superior customer support · ...

This position requires an executive who can design and implement lean infrastructure rather than addressing complexity through headcount. · You will take ownership of comprehensive transformations spanning our international portfolio. Execution will be rapid, · Leveraging Python ...

The support sector faces mounting complexity even as customer demands escalate. · Today's customers anticipate AI-driven, immediate resolutions, · yet most companies remain stuck in pilot phases and fail to translate AI into tangible results.Investigate complex tickets escalated ...

Customer expectations are rising sharply while the support industry grapples with mounting complexity. · ...

+Job summary · We bridge the divide between educational support organizations and schools through a fundamentally reimagined approach: AI-enhanced "cyborg" agents positioned at the heart of a living educational infrastructure. · +ResponsibilitiesInvestigate complex tickets escala ...

We bridge the divide between educational systems and AI-powered solutions through reimagined approaches. As an L2 Support Engineer, you will influence how the platform evolves.This is direct, production-level troubleshooting within a service context. · This position requires comb ...

+Job summary · The support landscape is collapsing under mounting complexity while customer demands continue to rise. Today's customers anticipate AI-driven, immediate solutions, yet most companies remain stuck in pilot phases and cannot translate AI into tangible results. · +Qua ...

We bridge the divide between customer expectations and organizational delivery through AI-enhanced "cyborg" agents. · ,This role trains, refines, and mentors tools to strengthen automation framework. You will investigate unclear failures spanning networks, databases, cloud infras ...

The support sector faces mounting complexity as customer demands continue to rise.Today's customers anticipate instant, · AI-driven responses,yet most companies remain stuck in pilot phases, · unable to convert AI initiatives into tangible results. · ...

We're bridging the chasm between customer expectations and current support models by combining AI-augmented agents with troubleshooting expertise. · ...

This position is designed for operators capable of constructing and restructuring scalable systems from the ground up. · Operational excellence at Trilogy is not optional—it is a strategic differentiator.We move quickly to acquire software businesses and even more quickly to scal ...

You will be working with AI-enhanced customer problem solving and providing outstanding customer support concentrating on sophisticated issues that AI cannot yet completely address. · We're building AI-enhanced “cyborg” specialists: professionals who combine advanced technical di ...

This position is for system-builders who thrive on operational transformation at scale. · Operational excellence at Trilogy is not optional—it is the foundation of our competitive edge. · You will take ownership of enterprise-wide transformations spanning our global portfolio. Th ...

We address this challenge through a radically different approach: AI-enhanced 'cyborg' agents positioned at the heart of a dynamic educational environment. · In this position, you will define how the system evolves.You will investigate unclear, multi-party failures spanning educa ...

The education support landscape is overwhelmed by complexity even as demands from schools, students and families escalate.We address this challenge through a fundamentally different approach: AI-enhanced "cyborg" agents positioned at the core of a live educational ecosystem. · ...

+Customer expectations are rising rapidly while the support sector grapples with mounting complexity. The bar is about to rise even further. Our approach bridges that divide with a distinct framework: AI-enhanced agents who combine sophisticated troubleshooting expertise with pr ...

We are seeking an Application Support Engineer to join our team. The successful candidate will be responsible for investigating sophisticated tickets escalated from AI systems and deploying human expertise in areas where AI capabilities remain limited. · Investigate ambiguous fai ...

About Trilogy · This position is designed for operators capable of designing and redesigning systems built for scale. · We maintain fewer organizational layers, tighter execution cycles, · & more rigorous standards than conventional enterprise settings.This position centers on tr ...

The support sector faces mounting complexity as customer demands continue to rise. · In this position, you refine, repair, and mentor the tools. · ...