German Lombana

Compassionate, Patient-Focused, Empathetic, Bilingual Trained Consecutive Medical Interpreter.
With interpersonal skills, accuracy and cultural awareness. Passionate about facilitating seamless
communication in healthcare.
Passionate about creativity, and advertising, moved and inspired by the work as a Medical Interpreter
seeking a new career path.

R.T.I Television Mar 2000 - Feb 2001
Director´s assistant
Worked for La Caponera soap opera as the Director´s assistant for the second unit in charge of tracking
daily progress, arranging logistics, preparing daily call sheets, checking cast and crew, and maintaining
order on the set.

Babilla Cine Apr 2001 - Sep 2003
Head of Marketing
Responsible for creating the business marketing strategy and developing the brand´s presence as an
independent film distribution company in Colombia.

Latin American Screens Oct 2003 - Nov 2004
Producer
Oversaw and executed the preproduction and production process for the LATAM film and TV exhibition and
distribution market, from planning and coordination through execution.

PADEMER Project - Agriculture Ministry Feb 2004 - Nov 2005
Head of Communication and Marketing
Head of Communication and Marketing for a rural start-up under the PADEMER Project with the mission to
contribute to the reduction of rural poverty in the country through the increase of employment and income
of families, supporting the development of rural start-ups through the management of efficient integration
processes between territorial entities, unions, and private entities of the sector.

Sistole Marcas Activas Feb 2006 - Oct 2008
Creative Producer
As a Creative Producer, I was responsible for the Creation and Execution of marketing campaigns and
overseeing the creation of strategies that increase brand awareness, sales, and customer engagement
from planning and coordination through pre-production to post-production.

Coolture Marketing Oct 2008 - Apr 2012
Content Director
Responsible for the Creation and Execution of Advertisement campaigns, exhibition guides, and education
chapter for blockbuster art and science traveling exhibitions in Colombia.

Freelance May 2012 - Dec 2014
Freelance Creative Thinker - Content and Producer
Responsible for Communication and Advertisement to increase brand awareness, sales, and customer
engagement.

Convergys Jan 2015 - May 2016
Customer Service and Tech Support
Provided outstanding Customer Service and Tech support for AT&T and Uverse

Sitel  Feb 2017 - Feb 2021
Customer Service and Tech Support
Worked as a Senior Tech Support and Customer Service for Comcast and Cox Communications with
consistent KPI metrics

24-7 Intouch Jun 2021 - Sep 2022
Airbnb Resolutions staff member
As a Resolutions 1 & 2 agent, gathered information, investigated, and actively used negotiation skills to
find fair resolutions for hosts and guests before, during, and after trips.

Bilingual SAS Nov 2022 - Jul 2023
OPI & VRI Medical Interpreter
Worked for BLS and Propio Agencies as an English/Spanish Consecutive Medical Interpreter.
Top Performer and commended by LEPs and Medical Staff for efficiency and professionalism.

EDUCATION
Rochester School Bogota Feb 1980 - Oct 1988
Preschool + Elementary School
Gimnasio de los Cerros - ICFES Feb 1989 - Oct 1995
Secondary School
Lumierfe School Feb 1996 - Oct 1999
BA Filmmaking
Major in Film and TV Direction and Production.
University of Virginia - Coursera
MOOC IE Business School - Critical Perspectives on Management
Duke University - Coursera
MOOC - A Beginner’s Guide to Irrational Behavior - Behavioral Economics
Social Network Analysis
MOOC University of Michigan
Potsdam University of Applied Sciences