Jailine Mahecha Murillo

Hello, I am Jailine Mahecha, I am 29 years old and I have experience as a Project Manager, Logistics Coordinator, and a large experience in customer service.

I have great organizational skills, I am very proactive  and open to learning and improving, also very good with teamwork.

Worked as a Back office Agent for a Facebook campaign providing support via email and chat for businesses that developed ad campaigns with Facebook and Instagram.

Atento | 2021 - 2022

Worked as a logistics coordinator in the updates department being the communication point between the drivers and the brokers and doing follow-up of the loads.

Andoba Trucking | 2019 - 2020

My main job was as a waitress and party planner, as well I was in charge of cleaning operations and maintenance of the installation.

Momento Incantatem | 2018 - 2019

Worked as a Travel associate for an online travel agency keeping track of customers flying itineraries and keeping in touch with airlines and customers.

IGT Services and technologies | 2018

Worked as a Consultant providing Tech support for a Cox campaign, providing assistance to customers when they had issues with their services, and scheduling Tech appointments if needed.

Sutherland | 2021

Worked as a Customer care agent for a government phone campaign, provided assistance, and tech support, as well I provided guidance and information to people who wanted to apply for the service.

Teleperformance| 2015 - 2016

Developed as a Project Manager following up orders constantly checking and providing assistance in case there was any inconvenience, keeping the seller and client updated making sure the services were installed correctly until the order was completed.

E2E Technology solutions | 2022 - 2023

Creation and production for Fashion | 4.º Semester

ECCI University

Design for Fashion industry

SENA

High school | 2009

Liceo De Ciencia & Cultura Harvard