Empleos de Crossover en Colombia

You will be working with AI-enhanced customer problem solving and providing outstanding customer support concentrating on sophisticated issues that AI cannot yet completely address. · We're building AI-enhanced “cyborg” specialists: professionals who combine advanced technical di ...

You will determine which technical challenges merit human attention in this role. · Examine complex tickets escalated by AI systems. · Apply human judgment to areas where AI underperforms. · ...

+Job summary · We bridge the divide between educational support organizations and schools through a fundamentally reimagined approach: AI-enhanced "cyborg" agents positioned at the heart of a living educational infrastructure. · +ResponsibilitiesInvestigate complex tickets escala ...

This position is designed for operators capable of designing and redesigning systems built for scale. You will take ownership of comprehensive transformations spanning Trilogy's global portfolio. Execution will be rapid, leveraging Python, LLM APIs, · Replacing Jira and Salesforc ...

The support sector faces mounting complexity as customer demands continue to rise.Today's customers anticipate instant, · AI-driven responses,yet most companies remain stuck in pilot phases, · unable to convert AI initiatives into tangible results. · ...

The support sector faces mounting complexity as customer demands continue to rise. · In this position, you refine, repair, and mentor the tools. · ...

We are seeking an Application Support Engineer to join our team. The successful candidate will be responsible for investigating sophisticated tickets escalated from AI systems and deploying human expertise in areas where AI capabilities remain limited. · Investigate ambiguous fai ...

We address this challenge through a radically different approach: AI-enhanced 'cyborg' agents positioned at the heart of a dynamic educational environment. · In this position, you will define how the system evolves.You will investigate unclear, multi-party failures spanning educa ...

This position is designed for operators who build and redesign systems that can scale. · Operational excellence at Trilogy is not a secondary goal—it is the foundation of our competitive edge. We acquire software companies at pace and scale them faster still. To sustain that mome ...

This role offers you the opportunity to generate large-scale impact without navigating bureaucracy or overseeing oversized teams.We seek technically sophisticated execution-oriented leaders who leverage automation for scalability treating speed as competitive advantage. · ...

Customer expectations in support have accelerated while organizational capabilities remain mired in complexity. · The pressure is about to intensify. · Industry forecasts indicate that by 2029, agentic systems will handle most routine issues autonomously, · creating a widening ch ...

We bridge the divide between customer expectations and organizational delivery through AI-enhanced "cyborg" agents. · ,This role trains, refines, and mentors tools to strengthen automation framework. You will investigate unclear failures spanning networks, databases, cloud infras ...

We are bridging the divide between customer expectations and team capabilities with AI-augmented "cyborg" agents who combine troubleshooting expertise, product intuition, and agentic AI capabilities.This role sits at the intersection of advanced technical troubleshooting, human j ...

This position is designed for operators capable of constructing and reconstructing scalable systems.Operational excellence at Trilogy is not optional—it is a strategic differentiator. Success in this environment requires executives who architect lean, automated infrastructure rat ...

We're bridging the chasm between customer expectations and current support models by combining AI-augmented agents with troubleshooting expertise. · ...

+Customer expectations are rising rapidly while the support sector grapples with mounting complexity. The bar is about to rise even further. Our approach bridges that divide with a distinct framework: AI-enhanced agents who combine sophisticated troubleshooting expertise with pr ...

In the telecom industry, customer support is notorious for slow response times, inflexible workflows, and fragmented experiences that drive customer dissatisfaction. · Skyvera is redefining the standard. · We've created an AI-driven, high-velocity environment engineered to elimin ...

We are seeking an accomplished senior software engineer motivated by ownership, · strategic impact, and solving complex technical problems.You'll lead · the technical advancement of our products guaranteeing they remain scalable, · maintainable, and resilient over time. · ...

We are seeking a Technical Support Engineer to refine correct and guide our tooling. You will investigate ambiguous failures spanning networks databases cloud infrastructure and enterprise applications use AI to form hypotheses conduct tests accelerate workflows capture human rea ...

+The support sector is overwhelmed by escalating complexity even as customer demands intensify. · + · +Combine advanced human technical expertise with AI-powered tools to deliver superior customer support, concentrating on sophisticated issues that AI systems are not yet capable ...