- Evaluar las necesidades de formación y desarrollo mediante encuestas, entrevistas, grupos de discusión y comunicación con líderes de equipo, SME y representantes de los equipos de operación y negocio de los países
- Crear, organizar, planificar y presentar diversas formas de incorporación, orientación y formación en habilidades para los colegas
- Desarrollar programas de formación exclusivos para satisfacer las necesidades específicas de los colegas a fin de mantener o mejorar sus competencias laborales.
- Crea y/o adquiere manuales de procedimientos y/o formación, guías y material didáctico, de carácter general o especializado en procesos y/o servicios
- Construir y desarrollar material Audiovisual soporte para los entrenamientos y capacitaciones del equipo de Hub.
- Presenta programas de formación y desarrollo utilizando diversas formas y formatos, como debates en grupo, conferencias, simulaciones y vídeos.
- Lleva un registro de las actividades de formación y desarrollo, la asistencia, los resultados de pruebas y evaluaciones y los requisitos de reciclaje
- Evalúa los materiales de formación preparados por los SME y/o representantes de los equipos de operación y Front office de los países
- Evalúa la eficacia del programa mediante evaluaciones, encuestas y comentarios.
- Se requiere una licenciatura en Recursos Humanos, Formación y Desarrollo o un campo relacionado.
- Al menos dos años de experiência en formación/capacitación.
- Formación y experiência en producción de Material Audiovisual, con al menos 1 año de experiência en un rol de Construcción de
material de capacitación. - Dominio Avanzado de Microsoft Office (Word, Excel y PowerPoint).
- Inglés intermedioavanzado.
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Training Analyst
hace 1 día
Willis Towers Watson ColombiaTraining Analyst · - Medellín, CO · June 13, 2023 · Como Training Analyst será parte de un equipo responsable por la implementación y gestión del modelo operativo que apunta a la transformación, la excelencia y al servicio al cliente (interno y externo). · **Responsabilidades**: ...
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Quality Analyst
hace 23 horas
TaskUS ColombiaThe Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms ...
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Quality Assurance Representative
hace 5 días
Iqor ColombiaEssential Functions/Core Responsibilities · Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management, and clients to ensure scoring consistency and best practices · Coach agents for performance improvement · Report ...
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Consultant, Advisors Client Services
hace 6 días
Mastercard ColombiaOur Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...
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QA Manager
hace 1 semana
Stellar Elements ColombiaAt Stellar Elements, we're good people against bad experiences. · Whether it's customer, employee, or brand experience—we focus on closing the gap between business needs and what people actually desire. This takes passionate problem-solvers, brilliant minds, and deep wells of emp ...
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Asesor Bilingue
hace 1 semana
S-workz Colombia**Logistics Operations Analyst (we will train you)** · **Remote. Monday - Friday 12am to 8am - must live in Medellin - training in onsite for 3-4 weeks, Contrato indefinido from day #1** · **Company brief** · We are Sworkz, a nearshoring company headquartered in Miami, FL. with o ...
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Senior Implementation Analyst
hace 5 días
Hexagon Asset Lifecycle Intelligence Colombia**Responsibilities**: · **Hexagon's Asset Lifecycle Intelligence division** (Hexagon) is seeking a · **Senior Implementation Analyst **within our ALI Americas group to work in · ** Colombia, Chile, Mexico or Brazil**. Take a look at the description below and join us · - Participa ...
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Quality Analyst Am
hace 6 días
Lean Tech ColombiaLean Tech is a** fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. Our corporate projections represent **hundreds** of opportunities for profess ...
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IT Compliance Analyst
hace 1 semana
ttg Talent Solutions Colombia**IT Compliance Analyst (Remote)** · **Location**: Remote · **Schedule**: Monday to Friday · **Type**: Contractor · **Description**: · **Responsibilities and Duties**: · - Engage in planning and conduct security and privacy risk assessments, ensuring authentication, authorization ...
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Record to Report
hace 1 semana
Stanley Black & Decker Colombia**Teleworking from any city in Colombia** · The RTR Jr. Lead - is accountable for directing a team of General Ledger (GL) Accountants (External Accountants provided by EXL and Sr. Analysts) in the timely and efficient execution of GL processes for their assigned Business Unit(s). ...
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Logistics Support
hace 1 semana
HUBTEK Colombia**Description**: · **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Tr ...
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BI Analyst
hace 5 días
Abbott Laboratories Colombia**Job Title** · **BI Analyst** · **About Abbott** · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · **Working at Abbott** · At Abbott ...
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IT Compliance Analyst
hace 1 semana
ttg Talent Solutions, Inc. Colombia**IT Compliance Analyst (Remote)** · **Location**: Remote · **Schedule**: Monday to Friday · **Type**: Contractor · **Salary rate: 5'500-8'500 COP** · **Description**: · **Responsibilities and Duties**: · - Engage in planning and conducting security and privacy risk assessments, ...
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Product Data Analyst
hace 1 día
Connempathy ColombiaThe role is instrumental in optimizing our company's product lifecycle · management and ERP operations. This multifaceted position entails product setup, process enhancement, and seamless collaboration across various departments, including Merchandising, Procurement, S& OP, and C ...
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Head of Analytics
hace 23 horas
HUBTEK Colombia**Description**: · **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Tr ...
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Financial Analyst
hace 23 horas
HUBTEK Colombia**Description**: · **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Trai ...
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Logistics Coordinator- Medellín
hace 1 semana
HUBTEK Colombia**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. ...
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Operations Support Night Shift
hace 1 semana
HUBTEK Colombia**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. ...
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Senior Functional QA Analyst
hace 4 días
Prodigious ColombiaCompany Description · Join our team at Publics Groupe in PGD. · Publicis is one of the largest communications groups in the world with over 80,0000 collaborators in over 100 countries. · We are looking for highly talented and passionate people interested in working with internati ...
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Quality Assurance Analyst
hace 6 días
SuperStaff ColombiaAs a Quality Assurance Analyst, your primary role will be to uphold the highest · standards of quality within the company. This includes performing regular audits, · providing feedback, conducting coaching sessions, following up on action plans for · underperforming and medium-pe ...
Training Analyst - Colombia - Wtw
Descripción
Como Training Analyst será parte de un equipo responsable por la implementación y gestión del modelo operativo que apunta a la transformación, la excelencia y al servicio al cliente (interno y externo)Responsabilidades:
Requisitos: