Customer Support Tier 1 - Bogota, Capital District

We are seeking a highly skilled Bilingual IT Professional with C1-level English proficiency to provide Tier 2 and 3 support for escalated issues within Windows and network environments. · Troubleshoot and resolve Tier 2 and 3 tickets related to Windows OS, servers, and network in ...

Serve as the Tier 3 escalation point within the Microsoft ecosystem providing expert-level support and troubleshooting across Microsoft 365 Intune and Azure environments leading resolution of complex technical issues ensuring long-term solutions strengthening reliability security ...

We are seeking a highly skilled Bilingual IT Professional with C1-level English proficiency to provide Tier 2 and 3 support for escalated issues within Windows and network environments. · Troubleshoot and resolve Tier 2 and 3 tickets related to Windows OS, servers, and network in ...

· Company Description · About Sutherland:  · Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. · We work with iconic brands worldwide. We bring them a unique val ...

+ Job summary · Join us in our mission to make life easier through technology and become part of our team as a IT Support Technician – Tier 1 (Frontline Operations).+ · (Manage Active Directory attributes, group memberships, and folder permissions) · ...

We are seeking an IT Support Technician to join our team. The successful candidate will provide technical support and assistance to employees across the organization. · Handle password resets, MFA enrollments, and identity verification using Caller Verify. · Manage Active Directo ...

We are looking for an IT Support Technician – Tier 2 (Advanced Administration & Escalation) to join our team in Bogota. · Responsibilities · Administer Exchange Online, Active Directory, SharePoint, and related permissions. · Perform advanced troubleshooting for Material Zoom Rin ...

We are seeking a Tier 2 IT Support Technician to join our team and provide advanced technical support and escalation handling for complex IT issues. This role is responsible for administering core systems, supporting enterprise applications, managing integrations, and ensuring th ...

We are seeking Technical Support Specialists across Tier 1, Tier 2, and Tier 3 levels to provide exceptional support for our clients and internal teams. · Tier 1 (Frontline Support): Respond to customer inquiries via chat, email or phone. Document and escalate issues that require ...

Introduction · Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagh ...

The Tier II IT Support Technician provides advanced technical support for end-user devices, applications, and network connectivity across multiple locations. · This role serves as an escalation point for Tier I issues, ensuring timely resolution of complex incidents and contribut ...

Solvo Global seeks highly skilled Tier 2 Technician for advanced administration troubleshooting escalations across IT systems. · ...

We are looking for an experienced Infrastructure Engineer III to join our Infrastructure Operations team, supporting a large-scale Microsoft 365 and Azure environment. · This role focuses on Tier 3 support handling complex escalations improving platform stability security and dri ...

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. · We help clients navigate complexity with confidence by empowering businesses, communities and individuals to thrive. At Gallagher you'll find ...

We are a trusted IT partner for businesses. · Oregon Business · magazine's '100 Best Companies to Work For', we combine deep technical expertise with a client-first mindset and a team-oriented culture rooted in integrity, humility, and service excellence. We're looking for Tier 3 ...

Bilingual Sr IT Support Analyst responsible for advanced administration & escalation tasks in Tier 2. · ...

We are seeking a highly relational and communicative Tier 1 Tech Support Specialist to provide essential technical assistance to our client. · In this role, you will be the first point of contact for troubleshooting hardware, software and connectivity issues. · The ideal candidat ...

Description · Tiered Approach · In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: · Tier 0: UNDP/UNCDF/UNV IP staff holding permane ...

Tiered Approach · In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: · Tier 0 : UNDP/UNCDF/UNV IP staff holding permanent (PA) and f ...

Sutherland seeks motivated individuals in multiple IT roles in Colombia. · ...