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    Customer Care Associate III - Bogotá, Colombia - Iron Mountain

    Iron Mountain
    Iron Mountain Bogotá, Colombia

    Encontrado en: Talent CO C2 - hace 4 días

    Iron Mountain background
    De jornada completa
    Descripción

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

    That's why we need smart, committed people to join us.

    Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

    We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

    We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

    Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.


    Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow-up as needed. Uses a customer relationship application or database to record activities and research product information. Category:

    Customer Support
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