VP, Operations - Medellín, Colombia - TaskUs

Descripción

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today

What can you expect in a Vice President of Operations role with TaskUs:

As the leader overseeing day-to-day operations, you'll be the driving force behind our growth and the key to boosting our bottom line. Your main focus will be on strategic planning and goal-setting, with full accountability for keeping our entire organization on track. You'll be the mastermind behind our success, ensuring that we meet our objectives and achieve greatness. But that's not all – you'll need a passion for success and a proven track record in strategic planning and implementation.

As you take on your daily tasks, you'll provide top-notch management and oversight of all aspects of our business within your site. Excellence is your middle name, and you'll collaborate seamlessly with senior leadership. You'll steer the ship, guiding us towards future growth by formulating policies, creating strategic plans, and managing the daily operations of various departments.

Revenue margins will be under your watchful eye, as you develop guidelines for personnel evaluations, staff advancement, and redeployment. Collaboration is key, as you build cross-functional relationships with department heads and management across the business. Your expertise will be crucial in maintaining an efficient team structure and performance, using analytics, processes, and tools.

Client engagements will be maximized under your leadership, as you work hand-in-hand with your team to develop plans that meet the needs of our future. Profit margins will be protected, and internal control systems will be implemented to ensure accountability. You'll be the bridge between our organization and our partners, both internal and external.

SST RESPONSIBILITIES

• Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system.
• Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties.
• Ensure compliance with current legal requirements applicable to the OSHMS.
• Adopt effective provisions for the management of hazards and risks of workers and/or contractors, equipment and facilities.
• Collaborate in the development of activities for the prevention of work accidents and occupational diseases, as well as health promotion, in conjunction with the HSEQ area.
• Guarantee and allow the participation of workers and their representatives before the Joint Committee or Health and Safety at Work Oversight and also that the latter function and have the time and other necessary resources.
• Inform workers and/or contractors, the representatives before the COPASST, the development of all stages of the SG-OSH and also evaluate the recommendations emanating from them.
• Ensure the training of workers in the aspects of occupational health and safety, within the working day.
• Inform the COPASST and Coexistence Committee of any new development that may affect the correct performance of the OSH Management System.
• Ensure compliance with established OSHMS programs and plans.
• Review the OSHMS at least once a year.
• Maintain communication with the personnel in order to know their needs in terms of Occupational Safety and Health.
• Ensure that the appropriate personal protective equipment is used and maintained in good condition for each task.
• Allow the participation of their collaborators in the activities programmed by the COPASST, COEXISTENCE COMMITTEE and/or the organization in OSH aspects.
• Set an example in complying with all the Safety Standards and procedures of the SG.
• Properly use and take care of personal protection elements, personal protection equipment and protection systems provided by COPASST, the
• equipment and protection systems provided and implemented by the company if applicable to the position.
• Ensure the good order and cleanliness of their area.
• Immediately report acts, unsafe conditions, adverse health conditions, emergencies, environmental impacts or possible environmental impacts, accidents and near misses, safety risks, process failures, nonconforming products and others that may affect safety and health.
• To take integral care of their health and to perform work activities in a safe manner.
• Attend and actively participate in training, induction, prevention and risk control activities defined by the company, the COPASST and the Coexistence Committee.
• Participate and contribute to the fulfillment of the OSH objectives.
• Communicate all suggestions and consult all concerns related to occupational health and safety.
• Before starting any activity, identify and analyze risk situations and report to the OSH manager if necessary.
• Make rational use of paper, water, energy and natural resources.
• Elect or be elected as a member of the Copasst or Coexistence Committee.
• Participate in the identification of hazards, evaluation and risk assessment.
• Know and apply the actions described in the emergency plan.

Required Qualifications:

• A minimum of 7 years in a Senior Leadership role in a large business or enterprise.
• Strong financial management and budgeting skills, with the ability to make sound business decisions based on data and statistics.
• A knack for structuring effective training and development programs and measuring their success.
• The ability to leverage the latest technology to enhance the growth of our organization.
• A "people first" leadership style, with excellent communication, interpersonal, and leadership skills.
• A thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL