Asesor Comercial Bilingüe - Manizales, Colombia - ttg Talent Solutions
Descripción
Loyalty Specialist
Medellin
Full-time - permanent
Salary $3' COP
At ttg Talent Solutions we are looking for a
Loyalty Specialist to join one of our amazing clients.
You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area.
Achieve a high percentage of insureds who renew their contracts with the company. Negotiate with the insureds and provide them with different alternatives or options within our plans to retain the customer.-
Basic Functions:
- Prepare semiannual progress reports on goals, with details of why some insureds chose not to renew, if applicable.
- Telemarketing, followup, and debt collection.
Minimum Requirements (Knowledge, Skills, and Abilities):
- Higher education in Sales, Marketing, or a related degree
- English 90%
- Experience in Prepaid Medical Insurance.
- Experience in Quality Customer Service.
- Knowledge and good use of utilities
- Proactivity
- Effective Communication, expressing and communicating correctly and orally and in writing.
- Ability to work under pressure with closing dates.
- Dynamism
- Energy.
- Ability to handle interpersonal relationships.
- Follow oral and written instructions.
- At ttg,
_"We believe in making a difference One Person at a Time,"_ ttg OPT
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