Workforce Lead - Bogota, Capital District

pSerás responsable de monitorear y optimizar el desempeño del call center en tiempo real garantizando el cumplimiento de SLAs productividad y metas de campañas outbound tomando decisiones estratégicas basadas en datos. · Gestionar la operación en tiempo real monitoreando volúmene ...

Serás responsable de monitorear y optimizar el desempeño del call center en tiempo real. · Gestionar la operación en tiempo real, monitoreando volúmenes, actividad y desempeño de agentes, · Aportar insights para modelos de forecast... ...

Se busca un/a Real Time Lead responsable de monitorear y optimizar el desempeño del call center en tiempo real. · Será responsable de garantizar el cumplimiento de SLAs, productividad y metas de campañas outbound. · ...

· We are seeking a highly skilled Director to lead the planning, scheduling, and optimization of workforce operations in our call center. The ideal candidate will ensure optimal alignment of resources with demand patterns and design and test different outbound dialing strategies ...

The ERLR Senior Analyst role supports the operations of the ERLR function through close collaboration with the ERLR Partners and Managers on various employee-related issues. · ...

We are seeking a Workforce Manager to optimize staffing, scheduling, · and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, · developing efficient agent schedules, and monitoring real-time performance. ...

About the Job · Are you looking for an exciting new challenge? IntouchCX is looking for you · As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both ...

Requisition ID: 248943 · Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. · Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an incl ...

Unilever busca un Payroll Lead responsable por supervisar coordinar y ejecutar todos los procesos relacionados con la gestión de nómina asegurando el cumplimiento legal políticas internas estándares calidad. · ...

+Seamless Assist is building an AI-native workforce. We help businesses scale through high-performing virtual assistants — and we believe the future of work belongs to operators who can use AI and automation to solve problems, streamline systems, and create leverage. · We are evo ...

· Grow- is working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Bogota, Colombia.  · Position: Workforce Management Specialist · Location: Bogota, Colombia · Employment type: Full-time · Work model: on-site  · Bene ...

· Company Description · We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whol ...

We're on the lookout for future innovators, problem solvers, and visionary leaders to join our dynamic and growing team. As an EPM Delivery Manager, you will lead the successful delivery of large-scale, complex planning programs. · ...

As atrusted partner our Public Health mission is to make food systems safer healthier and more sustainable If you want to contribute to an inspiring long-term purpose be part of a fast growing company on a high-value market with significant build-up opportunities and grow in an e ...

We are looking for a generalist of human resources in Mocoa- Putumayo to perform the Account Assistant role, supporting administrative tasks related to human resources. · Tecnólogo/profesional en recursos humanos o administración de empresas · Mínimo 6 meses de experiencia en rec ...

Aramco energizes the world economy. · Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. · With our significant ...

Aramco energizes the world economy. · Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. · With our significant ...

Position: · Operations Manager · Industry: · BPO / Contact Center · Line of Business: · Customer Service – Billing · Location: · On-site · Experience Required: · Minimum 4 years in BPO operations leadership · Language Requirement: · English level B2 or higher · About the Role · W ...

Aramco energizes the world economy. · Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. · With our significant ...

Human Resources Business Partner will be providing support for personnel working in one of our contracts in Bogota, Colombia. · ...