HR Generalist - Medellín, Colombia - TaskUs

Descripción

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today

What can you expect in a "HR Generalist" role with TaskUs:
The HR Generalist will report to the HR Manager. In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.

Responsibilities and Duties
Develop human resources solutions by collecting and analyzing information and recommending courses of action.
Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. Ambassador Project RC -2
Review and file new hire paperwork in collaboration with our payroll and legal vendor.
Administer our Employee Satisfaction Survey. Focus Groups
Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
Update/revise employment policies and procedures as required by law or necessary for the business.
Maintain a positive culture by managing the day to day office tasks as needed. Open door culture.
Assist in the payroll process .
Assist in the offboarding/onboarding.
Issue any administrative related document in regards to Covid19, Government related certificate, office or business-related documents in alignment with the Colombian Law.
Review and approval of HR applications. Glowstick

SST RESPONSIBILITIES
Know, understand and apply the Health and Safety at Work policy.
Properly use and take care of the personal protection elements, personal protection equipment and protection systems provided and implemented by the company for specific positions.
Comply with the safety and health rules, responsibilities and regulations described by the company.
Ensure the good order and cleanliness of their area.
Immediately report acts, unsafe conditions, adverse health conditions, emergencies, effects or possible effects on the environment, accidents and near misses, safety risks, process failures, nonconforming products and others that may affect.
To ensure the integral care of their health and to perform work activities in a safe manner.
Provide clear, truthful and complete information about their health condition.
Comply with the rules, regulations, procedures and instructions of the company's OSHMS and the verbal and written indications in this regard.
Inform the employer or contractor in a timely manner about the hazards and latent risks in their work place
Attend and actively participate in training, induction, prevention and risk control activities defined by the company, the COPASST and the Coexistence Committee.
Participate and contribute to the fulfillment of the OSH objectives.
Communicate all suggestions and consult all concerns related to occupational health and safety.
Before starting any activity, identify and analyze risk situations and implement the established and required work controls.
Make rational use of paper, water, energy and natural resources.
Elect or be elected as a member of the COPASST or Coexistence Committee.
Participate in the identification of hazards, evaluation and assessment of risks.
Know and apply the actions described in the emergency plan.
Required Qualifications:
Bachelor's degree in Human Resources, Business Administration, Finance OR equivalent work experience.
2+ years of direct experience; hourly population and/or call center experience highly preferred.
Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.
Background in the BPO industry will be considered as a plus.
Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.
Great level of English.
Knowledge of state and federal employment law

Education / Certifications:
Bachelor's degree in Human Resources OR equivalent work experience
Work Location / Work Schedule / Travel:
Office Based
Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .