Adriana Milena Beltran Espitia

Experienced psychologist with 8 years of experience, specializing in organizational psychology with a proven track record in defining success profiles within the industrial, commercial, and IT sectors. Certified facilitator with expertise in utilizing Coaching Play tools. My evaluation approach emphasizes the positive aspects, providing a holistic appreciation of candidates' competencies and abilities.

Experience 

Support Shepherd, Senior recruiter (Remote) May 2023 - Currently

Support Shepherd is an off-shore headhunter agency for finding top talents for foreign companies. We are based in Texas, USA, but we are operating here in the LatAm Area and the Philippines.

Responsibilities: 

• Employ thorough assessment methods, such as interviews, assessments, and reference checks, to evaluate candidate skills, experience, and cultural fit.

• Identify areas for improvement in the recruitment process, gather feedback from clients and candidates, and implement enhancements for optimized efficiency and effectiveness.

• Actively source and engage bilingual candidates proficient in English and Spanish across Latin America through diverse platforms.

• Create and implement effective recruitment strategies to attract top talent, utilizing industry trends and diverse channels for candidate acquisition.

• Establish and maintain strong relationships with clients, understanding their staffing needs and collaborating closely for successful placements.

Achievements: 

Implemented strategic initiatives to enhance the recruitment process in Latin America, leading to increased efficiency and effectiveness. Successfully adapted internal processes to align with the unique cultural dynamics of the region, fostering a cohesive and inclusive work environment. Established and nurtured strong relationships with clients, ensuring a collaborative and client-centric approach to recruitment, resulting in improved client satisfaction and successful placements.

Ivey group, Recruiter coordinator (remote) March 2023 - May 2023

At IVEY Group, we partner with top Canadian companies to help find, recruit, and integrate skilled international workers into their local operations

Responsibilities: 

• Actively source bilingual candidates proficient in English and Spanish from diverse platforms across Latin America and South Africa.

• Employ targeted strategies to identify and engage top talent, ensuring a comprehensive and region-specific candidate pool.

• Conduct thorough assessments of candidates, validating English proficiency and evaluating their professional experiences.

• Present the most qualified candidates to clients, ensuring alignment with their specific requirements.

Achievements:

I have implemented targeted strategies for talent identification and engagement, significantly contributing to the development of a comprehensive and region-specific candidate pool, aligning with organizational goals.

Twilio, Talent researcher II (remote) Feb 2022 - Sep 2022 

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Responsibilities: 

• Conducted comprehensive searches to seek out the best talent available in the market.

• Employed strategic approaches to connect with potential candidates, utilizing InMail and email outreach to initiate communication.

• Conducted thorough evaluations to ensure alignment with project requirements and organizational expectations.

• Verified qualifications and gauged candidates' interest and availability for potential opportunities.

• Specialized in recruiting within the US and Canada, staying updated on regional job markets and industry trends.

Achievements: 

Successfully surpassed quarterly targets by consistently connecting with over 1,000 candidates per week, effectively meeting and exceeding established recruitment goals.

Adecco, Talent Acquisition Specialist (Colombia) Jul 2020 - Feb 2022

Adecco Group specializes in advising leading companies offering comprehensive solutions in Temporary Service, Personnel Selection, and Human Talent consulting.

Responsibilities: 

• Established and maintained regular communication with clients to understand their staffing needs and requirements.

• Acted as the primary point of contact, ensuring transparency and alignment throughout the recruitment process.

• Led the entire recruitment process, from initial candidate sourcing to the final hiring stage.

• Utilized comprehensive recruitment strategies to identify and engage suitable candidates for client positions.

• Collaborated with clients to understand their specific needs, preferences, and organizational culture to find the most suitable candidates.

Achievements: 

We achieved exceptional results by effectively managing two distinct business lines, consistently delivering 35-40 hires per month within the staffing division. Additionally, maintained a high level of customer satisfaction, evidenced by an outstanding Net Promoter Score (NPS) of 98, showcasing a commitment to excellence in customer service and recruitment outcomes.

Manpower, Recruitment Specialist (Colombia) Apr 2017 - Jul 2020 

Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster.

Responsibilities: 

• Acted as the primary liaison, ensuring transparency throughout the recruitment process.

• Provided timely updates to clients, keeping them informed about candidate sourcing, assessments, and overall hiring progress.

• Oversaw the complete recruitment process, from initial candidate identification to the final hiring stages.

• Utilized comprehensive recruitment strategies to identify and engage suitable candidates aligned with client requirements.

• Educated clients on the intricacies of the recruitment process, explaining each stage and setting realistic expectations.

Achievements: 

Achieved top customer satisfaction scores while overseeing and managing over 25 job vacancies simultaneously. Worked with clients from diverse sectors in related fields, developing varied strategies to ensure successful closures for each.

Accion plus, Recruitment Consultant (Colombia) Aug 2015 - Apr 2017

Grupo AccionPlus, we are the leading Colombian holding company providing outsourcing solutions based on human talent. With more than 38,000 employees, we are one of the main employers in the country, providing services to the main companies and institutions nationwide.

Responsibilities: 

• Maintained end-to-end responsibility for timely and effective candidate sourcing, assessment, and placement.

• Spearheaded both the recruitment and hiring processes, ensuring a seamless and efficient workflow.

• Engaged in ongoing communication with clients to thoroughly understand their staffing needs.

• Maintained open lines of communication with clients to provide regular updates on recruitment progress.

Achievements: 

Led and coordinated both recruitment and hiring processes, demonstrating strong leadership in ensuring a seamless workflow, resulting in improved recruitment outcomes.

Recruitment and well-being supervisor Jun 2014 - Aug 2015- Distriservices Colombia SA - Colombia

We are a group of specialized logistics companies, leaders in comprehensive services in Free Zones and Industrial Parks. Our mission is to generate logistics solutions tailored to your needs, ensuring innovation and operational excellence.

Responsibilities: 

• Led the recruitment efforts by sourcing candidates and engaging in conversations with hiring managers to understand their needs and preferences.

• Managed well-being activities to enhance employee satisfaction and promote a positive workplace culture.

• Collaborated with various teams to implement initiatives aimed at improving the overall well-being of employees.

• Worked collaboratively with different departments to align recruitment efforts with organizational goals.

• Fostered effective communication channels between the recruitment, well-being, and security areas to streamline processes and improve overall efficiency. 

Achievements: 

Showcased exceptional adaptability by successfully shouldering diverse responsibilities spanning recruitment, well-being initiatives, and security training. Leveraged the initial job experience as a platform for continuous learning, actively acquiring insights into logistics processes and expanding a versatile skill set.

Education and Certifications 

Psychologist 2014 Universidad Tecnológica de Bolívar Cartagena, Colombia.