William Galindo

MBA de la Universidad de Los Andes, bilingüe, profesional de Supply Chain certificado (CSCP), con experiencia en Gerencia de Cadena de Abastecimiento - Operaciones a nivel nacional y regional en compañías multinacionales. Conocimientos sólidos en operaciones desde la planeación de la demanda, S&OP, abastecimiento, comercio exterior, manufactura, almacenamiento hasta la entrega final de productos. Me caracterizo por un estilo orientado al logro, atención a la calidad en un ambiente de trabajo en equipo y multitarea, así como un compromiso para respaldar los logros a largo plazo mediante un liderazgo efectivo y coaching.

Knauf - Global leader in drywall manufacturing 
Colombia National Logistics Manager (March 2018 – September 2023) 
Optimize the flow of goods and materials towards, within and from 3 plants (2 Free-trade Zone) through collaborative and data-driven strategies achieving cost-effectiveness and customer satisfaction. 
• We transformed a company that was losing money with every product it sold, into a double-digit EBITDA company. We achieved 2 consecutive year global awards for our financial result improvements. 
• I increased the service of the company measured by On Time In Full OTIF (from 50% to 98%), availability of products (from 60% to 96%) and process lead time (reduced in 60%). I achieved a double-digit reduction in the most impacting costs: inventory (22%), freight (19%), warehouses (35%), and forklifts (56%).
• I implemented successful lean techniques, coaching and leadership training programs that have given us continuous improvements and an employee satisfaction over the Colombian and Latin America score. 

Ottobock HealthCare - Global leader in High-tech prosthetics, orthotics, and mobility solutions
Colombia Regional Supply Chain Manager (Jun 2017 – February 2018) 
Optimize the flow of goods and materials towards, within and from 4 plants (Colombia, Peru and Ecuador) through collaborative and data-driven strategies achieving cost-effectiveness and customer satisfaction. 
• I led the project of moving to a new plant. From the search of property, requirements identification, design, construction, legal approvals, etc. until the start up. It facilitated access from our customers.
• For 7 consecutive months I achieved sales targets through service and inventory strategies. 
• I implemented standardized processes, tools and controls that improved sales order fulfilment and procurement of materials. 
 

Sika –Global leader in chemical products for construction and industrial solutions
Colombia Logistics Manager (March 2016 – March 2017). 
Optimize the flow of goods and materials within and from 4 plants (7 warehouses) through collaborative and data-driven strategies achieving cost-effectiveness and customer satisfaction. 
• With the Key Customers, I improved the service level, changing its perception from “low performer supplier” to “Certified supplier”. Avoiding their loss, eliminating penalties and increasing their sales by 5%. 
• I reduced the inventory in 3.5 million USD without affect the service, through planning parameters, inventory policies and controls. 
• I improved the sales performance by a daily monitoring and control of productions, dispatches and sales order approval. 

Firmenich - Global leader in Fragrance and flavour production for industries in perfumes and food.
Colombia Several managerial positions (February 2000 – March 2016). 
Lean Coach 2015-2016. Implement globally lean techniques to improve supply chain processes. 
Logistics Manager 2012-2015. Optimize flow of materials toward, within and from the company. 
Planning Manager 2011 –2012. Optimize the procurement of raw materials and productions.
SAP Implementation Team (Brazil). 2008 – 2009. Implement SAP in 4 companies.
Quality Assurance and Product Safety Management Systems 2000-2008. Assure improvement and compliance.
• I received training in Singapore, Mexico and Brazil on Lean System Implementation and Coaching. I was selected globally to be part of a team of 10 Coaches, reporting directly to the Global VP of Supply Chain. 
• Implementing Lean Tools and Techniques we increased the plant productivity by 20%, promoted a culture of continuous improvement, created several general improvements (e.g. lead times reduction for materials receiving from days to hours, the inventory accuracy increased to 98%). 
• I reduced the customs lead time from 30 days on average to 12 days for LCL shipments. This reduction allowed the company to increase customer punctuality and decrease inventories levels. 
• I reduced local transport cost by 50% through new negotiations and shipments consolidation. 
• I reduced the inventory level from 7 to 3 months on hand without compromise the customer service level. 
• I successfully implemented SAP in a short period of time. 
 

STUDIES 
• MBA Master on Business Administration – Los Andes University Bogotá 2006 - 2009
• Business Administration – Los Andes University Bogotá 1993 – 1999

LANGUAGES 
Spanish - native.  English - advanced.
Portuguese - advanced.  French -basic.

COMPLEMENTARY STUDIES 
Certification CSCP (Certified Supply Chain Professional) from APICS ID 1858798, 2014-2019. 
Seminar. Logistics Management. Javeriana University, 2012. 
Seminar. Project Management. Los Andes University, 2008. 
Balanced ScoreCard Implementation, Incolda - CESA, 2004. 
Diploma. Project Management, Industrial University of Santander, 2001.