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    Associate Professional Services Consultant - Medellín, Colombia - Check Point Software

    Check Point Software
    Check Point Software Medellín, Colombia

    hace 1 semana

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    De jornada completa
    Descripción
    Why Join Us?

    As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

    Check Point Software Technologies has been recognized by Forbes as one of the World's Best Places to Work four years in a row , ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes' list of World's Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture – you belong with us.

    Key Responsibilities

    We are looking for candidates who are passionate about interacting with customers to deliver Check Point's best of breed security services to our customers.
    • Entry level position providing technical support in the designated customer environments
    • Provide support to customers by executing standard changes and handling of incidents in Co-operation with Check Point's Support teams worldwide
    • Collaborate with local technical teams to assure and improve the high service delivery quality
    • On-time delivery of assigned jobs in-house or on-site
    • Document services provided and submit mission reports in a timely manner
    • Continuously willing to improve skills and knowledge based on the training offerings
    • Willing to travel for face-to-face interviews and meetings
    • Willing to travel for technical training

    Qualifications

    • BS Degree in Business Administration/Computer Science or equivalent technical certifications
    • Experience in ISP Support, Help Desk Support or related positions
    • Passionate about technology and security
    • Knowledge of TCP/IP networking, routing, DNS, DHCP, and security protocols
    • Awareness about security controls, functions and architecture
    • Fluent in Spanish and English language
    • Strong verbal, written, and personal communication skills
    • Ability to troubleshoot and resolve problems in a technical environment
    • Ability to demonstrate good customer diplomacy skills and problem ownership
    • Must be eligible to work in Colombia without sponsorship now or in the future
    • EOE M/F/Veterans/Disabled
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