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    Customer Support Associate - Bogotá, Colombia - Worldwide Recruiter

    Default job background
    Tiempo indefinido
    Descripción
    We're helping one of our clients, Tiny Mile, hire for Customer Support Associate - flexible.

    "Why drive when you can send a robot?"Compensation:
    USD 5/hour

    Location:
    Remote (anywhere)

    Skills:
    Proficient in order management and troubleshooting

    Responsabilites and more:

    • Support the coordination of Tiny Mile's delivery fleet
    • Confirm and assign incoming orders using Tiny Mile's inhouse dispatch software
    • Monitor ongoing orders to maintain delivery standards of practice and ensure the package arrives promptly
    • Provide effective and reliable communication with eaters, merchants, and robot pilots
    • Report and troubleshoot service errors and answer eater/merchant/courier inquiries


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