- Engineering degree. Desired MBA in anagement.
- Advanced English
- Advanced Spanish
- Lean 6Sigma, Green Belt or above (QLT.02.QCI)
- Quality core tools experience
- Expert into: 8D, Ishikawa, 5W, A3, TQM, PDCA (be able to teach others).
- ISO certification and Auditing
- Quality Management Systems
- Performance Management and Analytics
- Project & Site Quality Management (e.g. PMI)
- Advanced Product Quality Planning (APQP)
- Continuous Improvement Project Management
-
Planning Analyst
hace 3 días
Hitachi Energy Dosquebradas, Colombia**Mission Statement**: · Support the development of the planning & fulfillment processes, skills and tools. Supports performance improvement projects. · **Main Accountabilities**: · - Analysis Performs standard and ad hoc detailed analyses for planning & fulfillment metrics (inve ...
-
Analista de Planeación
hace 1 semana
Hitachi Energy Dosquebradas, Colombia**Responsibilities**: · - Support the development of the planning & fulfillment processes, skils and tools. · - Supports performance improvement projects. · - Performs standard and ad hoc detailed analyses for planning & fulfillment metrics (inventory, on-time delivery, lead-time ...
-
On-site Services Specialist
hace 1 día
Hitachi Energy Dosquebradas, Colombia**Your Responsibilities**: · - Diagnoses and resolves IT-related issues effectively and efficiently.- · - Ensures that computers are delivered in a 'ready-to-use' condition for IT users.- · - Provides ad-hoc training to users on common IT issues and guides them through self-servi ...
-
Business IT Specialist
hace 1 semana
Hitachi Energy Dosquebradas, ColombiaGeneral information: · **Responsibilities**: · - As an IT Analysis Specialist and acknowledged authority in his/her field identifies, proposes, advises, and implements existing and innovative IS technology and solutions in the context of Hitachi Energy products, sharing knowledge ...
-
Electrical Designer for Tenders
hace 1 semana
Hitachi Energy Dosquebradas, ColombiaMain Accountabilities · 1. Carry out a review of the requests for quotation received from Marketing Department to determine the technical feasibility and execution of the projects, and establish the corresponding schedule for execution of the technical offer. · 2. Review the spec ...
-
Oracle ERP Support
hace 1 semana
Inclusion Cloud Pereira, Colombia**About the job Oracle ERP Support** · The incumbent must possess a high degree of accuracy and attention to detail along with experience in financial systems support, project management, and report writing. The Systems Administrator works closely with System Implementers & Suppo ...
-
Communications Advisor
hace 1 semana
Cuso International Pereira, Colombia**This Volunteer Placement is Located in**:Pereira, Colombia · **Start Date**: May 2024 · **Placement Length**: 12 Months · **Language Requirements**: Spanish Level 4-Advanced · **Please submit a Spanish Resume and Statement of Interest** · **Open to Canadian Citizens and Permane ...
-
Organizational Development Advisor
hace 1 semana
Cuso International Pereira, Colombia**This Volunteer Placement is Located in**:Pereira, Colombia · **Start Date**: April 2024 · **Placement Length**: 12 Months · **Language Requirements**: Spanish Level 4-Advanced · **Please submit a Spanish Resume and Statement of Interest** · **Open to Canadian Citizens and Perma ...
-
Deal Desk Lead
hace 1 semana
Unity Technologies Pereira, Colombia**The opportunity**: · We are seeking a highly motivated and results-oriented Deal Desk Lead to join our organisation. · The focus of this role is to assist in structuring deals that will increase the effectiveness and efficiency of our business by partnering with sales and inter ...
-
Project Manager
hace 3 días
Intuitive Solutions Pereira, Colombia**JOB DESCRIPTION** · Position: Project Manager · Location: Pereira, Colombia · Supervisor: Senior Director, Strategy & Planning · Direct Reports: n/a · Intuitive Solutions is a social enterprise on a mission to improve the human condition and is focused on capacity building for ...
-
Software Engineer, Engine Support
hace 1 semana
Unity Technologies Pereira, Colombia**The opportunity** · Unity Technologies provides a growing number of services to our customers as an end-to-end solution for game development and monetization. These services complement the core engine software used by game developers. These additional software services aid deve ...
-
Software Engineer Intern
hace 1 semana
Unity Technologies Pereira, Colombia**The opportunity**: · **What you'll be doing**: · - Work with support tickets, learning how Engine Support is done, and developing the skills to become a fully-capable team member · - Work with customer projects and develop standard methodologies and tools for receiving, manipul ...
-
Finance and Fundraising Advisor
hace 1 semana
Cuso International Pereira, Colombia**This Volunteer Placement is Located in**:Pereira, Colombia · **Start Date**: May 2024 · **Placement Length**: 12 Months · **Language Requirements**: Spanish Level 4-Advanced · **Please submit a Spanish Resume and Statement of Interest** · **Open to Canadian Citizens and Permane ...
-
ERP Software Administrator
hace 2 días
IGE Pereira, ColombiaERP Software Administrator · About the Company: · IGE - InterGlobal Exhibits is an award-winning exhibit company with a mission to create ultimate brand experiences for its clients. Our headquarters are in Denver, Colorado, USA. IGE designs and builds trade show exhibits worldwid ...
-
Staff Software Engineer
hace 4 días
Stryker Ulloa, Valle del Cauca, Colombia**Why engineering at Stryker?****: · At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make ...
-
Service Management Generalist
hace 1 semana
dunnhumby Manizales, Colombia**Most companies try to meet expectations, dunnhumby exists to defy them.** Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience - then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and ...
-
Bpo Call Center Manager
hace 1 semana
My Business Care Team BPO Manizales, Colombia**Job Description: Call Center Manager** · **Primary Responsibilities**: · **Manage Call Center Operations**: You will be responsible for overseeing the day-to-day operations of the call center, ensuring that all activities are conducted in accordance with company policies and pr ...
-
Conservation International Apía, Risaralda, Colombia**Sustainable Fisheries, Senior Program Coordinator** · Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for peop ...
-
Trainer
hace 5 días
RVStaffing Manizales, Colombia**VIP Medical Group, **one of our top experts in vein disease and pain management is looking for a **Trainer** to join our team · **What You'll Do**: · - Provide training and instruction to customer service representatives to ensure successful performance of job duties · - Provid ...
-
Account Manager
hace 1 semana
Real Time Marketing Manizales, ColombiaAn Account Manager manages the expectations and needs of both their host company and its customers. Responds to client needs, use problem-solving skills to handle issues arising between customers and internal teams, and responsible for project management. · **Duties & Responsibil ...
Hub Quality and Continuous Improvement Manager - Dosquebradas, Colombia - Hitachi Careers
Descripción
Description
Define and implement short-, medium- and long-term strategic actions to improve Quality in the entire value chain. Manages global quality processes in the respective area of responsibility aligned with Local/Regional/Global demand, as well as drives quality related certification activities and audits to maintain the required quality management systems intact. Accountable for delivery of overall Hub quality objectives and targets over the countries into your responsibility (Argentina, Brazil, Colombia, Chile and Peru). Close alignment with Process Owners to ensure that Safety>>Quality>Delivery>Inventory>Cost priorities are respected.
Responsibilities:
People and Strategy
Define and implement Hub Quality and CI strategy, including governance of Quality and CI function in line with business needs and directives. Stays up to date on new laws, regulations and industry trends affecting the company in terms Quality Assurance and Quality Control and assists in developing policies and trainings as needed. Manage Hub Quality and CI function, including capability development, work force management, footprint, and succession. Contribute to the development and execution of the BU Quality Improvement Plan.
Customer Focus
Act as an advocate for the Customer by ensuring the Voice of Customer is represented within the Hub quality strategy. Represent the company, in terms of Quality, in front of the customer when needed. Ensure customer satisfaction by evaluating the risks, problems and solutions from a quality and customer/stakeholder point of view.
Quality Management System
Define and manage Quality Management System and processes across the entities within the Hub. Coordinate process reviews in line with internal and external expectations.
Audit and Certification
Accountable for maintaining and securing required Certification in all units within the HUB scope. Accountable for organizing and conducting the quality/process audits/assessments and following up the actions identified to the closure.
Process Performance
Establish process performance indicators, and ensures effective internal controls are in place to verify that processes continue to meet customer and stakeholder expectations. Analyze the process indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to the closure. Ensure full utilization of applicable systems for monitoring, reporting and following-up the process indicators.
Offer Performance (incl. Product/ System/ Solution/ Project and Services)
Adapt and implement quality assurance methods, monitoring offer performance, and collaborating with regional stakeholders to address market-specific needs and challenges. Coordinate with stakeholders to gather feedback, identify areas for improvement, and implement necessary changes to enhance offer performance. Provide insights and feedback to the global team to support continuous improvement efforts and ensure alignment between global strategies and regional market requirements.
Supply Performance
Monitor and control supply performance against expectations and take necessary actions, inform/escalate to the respective teams managing the Supply Quality when the performance deviates.
Non-Conformance Management
Manage resolution of high-profile NCRs reported. Monitor and control customer interventions triggered by customer dissatisfaction. Protect and strengthen customer trust by effectively addressing the quality issues to eliminate or reduce their impacts and all corrective and preventive actions in place.
Continuous Improvement
Deploy and implement sustainably the Continuous Improvement Framework, built upon: Lighthouse, L6S, Ochibo-Hiroi and Lessons Learned / Best Practices. Drives proactively systematic continuous improvement actions to improve business processes and procedures globally. Support prioritization and execution of portfolio of improvement projects aiming to improve quality and operational performance.
Your Background:
#LI-Hybrid