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    Sr Specialist Expense Management - Bogotá, Colombia - Adidas

    Adidas
    Adidas Bogotá, Colombia

    hace 5 días

    adidas background
    De jornada completa
    Descripción

    Purpose & Overall Relevance for the Organisation:

    adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS (Global Business Services) center with the aim of serving the NAM countries in several processes.

  • Single Point of Contact for NAM business to provide guidance on T&E processes and policies, including standard support activities for internal customers
  • General functional expert with responsibility for T&E processes and the delivery of services within his/her team

    Key Responsibilities and General Accountabilities :
  • Plans and carries out activities within the jurisdiction of the position to ensure prompt payment to employees for valid expenses
  • Act as a single point of contact to provide guidance to internal customers on T&E processes and policies and resolve queries from internal customers
  • Facilitate the efficient use of the Concur system
  • Strive for compliance of T&E policy
  • Perform standard support activities, review queries for all relevant process areas
  • Conduct research for existing tickets, resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times
  • Identify potential problems and/ or delays in resolution and notify internal customer
  • Drive continuous improvement in T&E operations developing ideas and recommendations based on most common issues
  • Create and maintain up to date desktop procedures for Expense Management end to end process

    Key Relationships:
  • Employees throughout North America and Canada
  • Leaders of GBS
  • Colleagues

    Knowledge, Skills and Abilities :
  • Excellent communication and interpersonal skills
  • Experience with Microsoft Office or equivalent tools
  • Experience with Concur
  • Ability to communicate in English in a business setting (oral and written)
  • Ability to work independently and maintain confidentiality
  • Organizational skills
  • Ability to work in a fast paced environment
  • Strong customer service skills
  • Ability to pay close attention to detail
  • Hands-on attitude
  • Self-motivated and self-directed individual

    Requisite Education and Experience / Minimum Qualifications:
  • University degree or equivalent experience, preferable in accounting or business.
  • 3-5 years of relevant experience
  • Direct functional experience (Travel & Expenses)
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