- Respond to all customer inquiries.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve situations on the first approach by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client's products, services, and promotions.
- 90% and up English level.
- Skills to solve issues in the most positive way.
- Be a proactive and confident person.
- Active listening skills.
- 15% performance Bonus.
- 42-hour work week.
- Career plan.
- Weekends OFF.
- Volunteer programs.
- Life insurance.
- Employee fund with TOP benefits.
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Uts Technical Support Representative 3 Ti
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Customer Service Associate - Medellín, Colombia - Teleperformance
Descripción
What We're Looking for
Why TP?
We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world Great Place To Work has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.
Make a difference with the TOP Team
What you'll do as a Customer Service Associate:
This is what you need to be a part of the TOP Team:
Discover TP's perks:
Join the TOP Team and connect the world to the most recognized brands in 170 markets.