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    Agent, Sales - Bogotá, Colombia - KM2 Solutions

    KM2 Solutions
    KM2 Solutions Bogotá, Colombia

    hace 1 semana

    Default job background
    NonExempt FT
    Descripción

    Prior Experience

    Sales Related Experience (preferred).

    Education

    High school Diploma ( Preferred)

    Skills

    • Interpersonal and Computer Skill
    • Confidentiality
    • Multitask
    • Strong organizational & problem solving skills
    • Fluent in verbal and written English

    Main Responsibilities

    • Need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure
    • Provide customer accurate and detailed information of the product/service
    • Accounts Information Updates
    • Persuade customer to acquire their service. (offer promotions, discounts, bundles)
    • Expedites the resolution of customer problems and complaints.
    • Maintains financial accounts by processing customer adjustments.
    • Comply with all of the established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.
    • Other responsibilities or duties as assigned by direct supervisor.

    Position measures and reports

    • Quality Audits / Supervisions
    • Campaign KPI Agent Ranking (Attendance/ Productive Hours / Campaign KPI's)
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