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    Accounts Receivable Senior - Bogotá, Colombia - Amadeus

    Amadeus
    Amadeus Bogotá, Colombia

    Encontrado en: Talent CO C2 - hace 5 días

    Amadeus background
    De jornada completa
    Descripción

    Job Title

    Accounts Receivable Senior

    Are you the next Accounts Receivable Specialist we are looking for?

  • You will manage a portfolio of customer accounts and provide customer service as it pertains to invoices and payments for assigned territory.
  • You will respond to customer requests
  • You will be providing requested data to clients and internal departments; such as summary of accounts, sending copy invoices and other documentation
  • You will research payments, unallocated cash for the Americas territories.
  • You will call clients to chase for payments

    • Common accountabilities:

  • Analyze and collect on a large portfolio of business-to-business accounts in the hotel industry, with an estimated 250 client contacts per month via phone and email
  • Answer client questions, provide invoice copies and contracts as necessary to facilitate customer payment
  • Work with clients by phone and email to obtain payment remittance detail, reconcile payment discrepancies and resolve invoice disputes
  • Identify unapplied payments, recommend adjustments or refunds as appropriate
  • Send payment demands. Apply and review credit holds.. Suspend services on non-paying clients
  • Work with internal teams to solve billing disputes
  • Taking ownership
  • Position is in office Bogota Columbia

    • Qualifications

  • 2-5 years of corporate collections and/or client service experience in a fast-paced, high volume environment
  • Bilingual Spanish, English Required
  • Strong communication skills, both written and verbal
  • International business collections experience
  • High energy self-starter requiring minimal supervision
  • Analytical with excellent attention to detail
  • Excellent telephone presence with above average negotiating skills
  • Well organized with excellent problem solving skills
  • MS Office proficiency – Outlook, Excel, Word
  • Experience with SAP & are a plus

    • Diversity & Inclusion

    We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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