- Responsible for effective management and support of day to day technical order processing operations and interactions of our digital platforms which includes Salesforce, CommerceCloud, SAP AFS, and IBM Sterling, guarantying that eCom orders are all processed, invoiced and arrived to adidas group consumers, focusing on Customer Satisfaction and NPS
- Manage the operational activities and resources related to fulfillment by closely monitoring the performance of the Central Distribution Centre (CDC) the carriers, marketplaces and related systems
- Work with distribution center and omnichannel teams to support and monitor fulfillment processes and provide data analysis as requested
- Be on top of business insights (i.e. service analysis) and industry trends and act as a key contributor in improvements and enhancements that serve the customer experience in the delivery service that adidas provides including the return process
- Support operationally focused projects from a technical feasibility standpoint throughout implementations/go-lives/sustain phases for LAM countries
- Drive and support project implementations or upgrades by performing testing on backend system related topics like omnichannel, OMS, app development & partner program implementations for both adidas and Reebok brands
- Identify interdependencies with other functional areas and solve issues proactively
- Conduct continuous analysis and monitoring of transactions, fulfillment processes and inbound/outbound order flow
- Support Customer/Legal/Fiscal information requests from law enforcement authorities in alignment with legal and data protection departments
- Create a supportive work environment in which employees are coached, trained and provided with career opportunities through development
- Be the key operational center of excellence
- Customer Service Teams
- Operations & Services Team
- Digital Analytics teams
- adidas LAM Markets
- Global IT and projects teams
- Local LAM warehouse teams
- Local LAM Finance/Tax teams
- Regional DTC & DPC teams
- Strong problem solving and analytical skills
- Advanced understanding of IT
- Basic leadership skills are required
- Solutions-oriented approach
- Strong MS office skills, with an emphasis on Excel
- Strong interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently across departments with various levels of management
- Fluent in English (written and spoken)
- Ability to be detail oriented and manage multiple priorities under tight timelines
- Ability to quickly adapt to changing business processes and business partners
- Aptitude for learning new software applications
- Preferably with knowledge of SAP, IBM Sterling, WMS and epayments environment.
- University degree preferred
- 3-5 years of experience in eCommerce, Supply chain management, project management knowledge and experience.
- Industry specific experience preferred
-
IT Consultant, BCG Platinion
Encontrado en: Recruitics US D C2 - hace 3 días
Boston Consulting Group Bogotá, Colombia De jornada completaWho We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embr ...
-
Sales Assistant OM
Encontrado en: Talent CO C2 - hace 5 días
Trane Technologies Bogota, Colombia De jornada completaEn Trane Technologies desafiamos lo posible. Nuestras marcas, que incluyen Trane y Thermo King - crean acceso a la refrigeración y la comodidad en edificios y hogares, transporte y protección de alimentos y productos perecederos, conectan a los clientes con un rendimient ...
-
Product Manager Oncology
Encontrado en: Buscojobs CO C2 - hace 5 días
Takeda Bogotá, ColombiaPROPOSITO DEL ROLLidera el desarrollo estratégico de las actividades de marketing y promoción de Oncología dentro del segmento de clientes, con el objetivo principal de garantizar que todos los colegas de cara al cliente ejecuten las mejores estrategias para beneficiar al pacient ...
-
Technical Account Manager
Encontrado en: Talent BE C2 - hace 5 días
SKYLINE COMMUNICATIONS Bogotá, ColombiaNice to meet you · Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you ...
-
product manager oncology
Encontrado en: Talent CO C2 - hace 23 horas
Takeda Bogotá, Colombia De jornada completaDescription · PROPOSITO DEL ROL · Lidera el desarrollo estratégico de las actividades de marketing y promoción de Oncología dentro del segmento de clientes, con el objetivo principal de garantizar que todos los colegas de cara al cliente ejecuten las mejores estrategias para be ...
-
Customer Service Representative
Encontrado en: Buscojobs CO C2 - hace 5 días
Medtronic Bogotá, ColombiaCareers that Change LivesA career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.A Day in the LifeResponsibilities may include the following and o ...
-
Special Operations Order Fulfillment Specialist
Encontrado en: Buscojobs CO C2 - hace 5 días
Foundever Bogotá, ColombiaSpecial Operations Order Fulfillment Specialist · Req ID#: Bogotá, CO · Job Description: . · JOB DESCRIPTION · File state product listing requests with control state liquor boards, submit price changes, promotional requests, etc. to control state liquor boards, maintain SOPs o ...
-
Special Operations Order Fulfillment Specialist
Encontrado en: Buscojobs CO C2 - hace 5 días
Sitel Bogotá, Colombia. · JOB DESCRIPTION · File state product listing requests with control state liquor boards, submit price changes, promotional requests, etc. to control state liquor boards, maintain SOPs of control state regulations, monitor and maintain deadline schedules for all filings and sub ...
-
Special Operations Order Fulfillment Specialist
Encontrado en: Buscojobs CO C2 - hace 3 días
Sitel Bogotá, ColombiaTHIS POSITION IS CURRENTLY AVAILABLE ONLY IN BARRANQUILLA · JOB DESCRIPTION · File state product listing requests with control state liquor boards, submit price changes, promotional requests, etc. to control state liquor boards, maintain SOPs of control state regulations, monitor ...
-
Finance and Administration Manager
Encontrado en: Buscojobs CO C2 - hace 2 días
Springer Nature Group Bogotá, ColombiaAbout Springer Nature Group · Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years ...
-
Client Ops
Encontrado en: Buscojobs CO C2 - hace 5 días
Publicis Global Delivery Bogotá, ColombiaJob Description Daily Tasks:Manage Financial tasks:Centralizing buy authorizationsCompiling ordered vs. approved reports.Preparing billing and budget documentsAnswering internal & client questions related to media billing and budgets.Ensure compliance for tasks such as:Managing c ...
-
project coordinator telecom
Encontrado en: Buscojobs CO C2 - hace 6 días
AireSpring Bogotá, Colombia De jornada completaJob Description · The Telecom Project Coordinator is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple ...
-
Client Relations Specialist
Encontrado en: Buscojobs CO C2 - hace 5 días
Foundever Bogotá, ColombiaClient Relations Specialist · Req ID#: Bogotá, CO · Job Description: Job description · Manage client requests on all aspects of their account, coordinate and manage order placement and fulfillment with all involved parties (suppliers, customers, clients, vendors) coordinate fr ...
-
Principal Consultant
Encontrado en: Talent BR C2 - hace 2 días
Oracle Bogotá, Colombia Regular EmployeeAn experienced engagement management professional who has an understanding of solutions, industry best practices, multiple business processes within a product/solution family. Operates independently to deliver quality work products as a part customer engagement. Performs varied a ...
-
Sr Account Manager Colombia
Encontrado en: Buscojobs CO C2 - hace 5 días
Honeywell Bogotá, ColombiaInnovate to solve the world's most important challenges Manage all aspects of engagementswith existing and new customers for our Building Automation/Fire organization.You will build relationships and understand customer business in order toprovide appropriate products or solution ...
-
Sr Account Manager Colombia
Encontrado en: Buscojobs CO C2 - hace 5 días
Honeywell Bogotá, ColombiaInnovate to solve the world's most important challengesManage all aspects of engagementswith existing and new customers for our Building Automation/Fire organization.You will build relationships and understand customer business in order toprovide appropriate products or solutions ...
-
Specialist Credit
Encontrado en: Buscojobs CO C2 - hace 23 horas
Adidas Bogotá, Colombia De jornada completaPurpose & Overall Relevance for the Organisation: · adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes. · Credit and Collections are responsible for perfo ...
-
Senior Specialist Controlling
Encontrado en: Buscojobs CO C2 - hace 2 días
adidas Bogotá, Colombiaadidas GBS in Bogota. It is the company's operational backbone, focusing on enhancing customer user experience, and providing consistent skills and quality. · It delivers high quality services in the areas of Order to Cash (O2C), Source To Pay (S2P), Record to Report (R2R), Plan ...
-
Procurement Technician
Encontrado en: Talent CO C2 - hace 6 días
Amentum Bogotá, Colombia De jornada completaTHIS POSITION ONLY APPLIES FOR COLOMBIAN APPLICANTS · o Associate Degree or higher in Supply Chain Management or Business Administration field or · minimum of 5 years' experience in aviation procurement, or five years related aviation · procurement experience in the military. · o ...
-
Director de A&B
Encontrado en: Buscojobs CO C2 - hace 6 días
Selina Bogotá, ColombiaDescription · Who we are · Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections. · Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to b ...
Manager Order Management - Bogotá, Colombia - Adidas
Descripción
Manager Order Management & OF
Purpose & Overall Relevance for the Organization:
As a Manager in Order Management & Fulfillment at adidas ecommerce channel you are responsible for specific business processes affecting key stakeholders in global, regional and local environments. Your task is to drive standardization and continuous improvement of assigned processes in collaboration with markets and other business stakeholders. Driving best practices, success criteria and contributing to a culture of operational excellence are just a few of the key activities that will be expected from this role. Additionally, you will be the key interface for local business stakeholders and markets affected by the processes within your area of responsibility.
Key Responsibilities:
Key Relationships:
Knowledge Skills and Abilities:
Requisite Education and Experience / Minimum Qualifications: