- As a Senior Payments Analyst (Refunds) you will be responsible correctly and timely execute the Refunds requested by our Merchants at the Latam level (7 countries) following the protocols established in each country.
- Strengthen relationships with payment methods/acquirers.
- Lead, participate and add value to strategic projects and Latam initiatives.
- Creation and analysis of reports.
- Leadership and team management.
- Develop management indicators.
- Provide support to the team regarding the application of reversals and management of tickets requested by our merchants and internal client.
- Lead the reconciliation of refunds at the Latam level.
- 3 years of experience in financial institutions (Banks) and customer service.
- Preferably if you have experience in payment platforms, electronic payments, Fintech.
- Professional of business administration, accounting, and related careers.
- Advanced-intermediate Excel
- Preferably English level B2. About us At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more Our Commitment To Building A Diverse And Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
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Senior Payments Analyst - Bogotá, Colombia - PayU
Descripción
About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.About the role
What you will do
What you need to succeed